Course Title: Tourism and Hospitality Management Internship
Part A: Course Overview
Course Title: Tourism and Hospitality Management Internship
Credit Points: 12.00
Important Information:
The nature of this internship requires you to be more involved in operations, especially in hotel and FnB context, It is recommended that you have a health check and acquire some First Aid training before commencing this internship. As scheduling workload can create difficulties, you cannot study another course at the same time as BUSM4821/BUSM4822 unless it is taught online and approval obtained from the Program Manager.
This work integrated learning activity is a placement in a tourism or hospitality environment in Vietnam that will provide you with an opportunity to practice the skills and knowledge you have attained from the other courses in the program and develop new skills in observation and problem solving within the placement environment. The placement experience will also focus on collaboration and working with individuals from diverse backgrounds to build skills in cultural competency, empathy and teamwork.
- The duration of the placement is 12 full-time weeks, working 5 to 6 days a week, depending on the business hosting the placement.
- You are responsible for your health and well-being during the placement with support available from the University if you need it. You are expected to act responsibly and within RMITs student behaviour policy, as well as complying with the placement host’s policies. The School will work with you and the placement host to make reasonable adjustments to the WIL activity taking into account any disability and/or an equitable learning plan.
There are pre-placement activities that you must complete before commencing the placement and are described below. You will be supervised by a staff member of the host business, with monitoring by the School staff. The assessment has been designed to help you set goals for the placement and provide you with a mechanism to reflect on your placement experience.
- All the assessment tasks will be marked by the School’s academic staff.
- The placement will be arranged for you by the School.
The WIL agreement and insurance for the placement will be arranged by the School in collaboration with the placement host. Prior to commencing the placement, you must attend the placement orientation session provided by the School and the Program and complete the RMIT WIL Cred. This is a hurdle requirement for this course and must be completed before being permitted to attend the placement and to pass the course. You must provide evidence of having completed the RMIT WIL Cred.
Terms
Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
BUSM4821 |
RMIT University Vietnam |
Undergraduate |
830H The Business School |
Face-to-Face |
Viet2 2024, Viet3 2024 |
BUSM4821 |
RMIT University Vietnam |
Undergraduate |
830H The Business School |
Workplace |
Viet1 2025, Viet2 2025 |
BUSM4822 |
RMIT Vietnam Hanoi Campus |
Undergraduate |
830H The Business School |
Face-to-Face |
Viet2 2024, Viet3 2024 |
BUSM4822 |
RMIT Vietnam Hanoi Campus |
Undergraduate |
830H The Business School |
Workplace |
Viet1 2025, Viet2 2025 |
Course Coordinator: Ha Quach (Vincent)
Course Coordinator Phone: 0906302041
Course Coordinator Email: ha.quachvan@rmit.edu.vn
Course Coordinator Location: HCMC
Course Coordinator Availability: By appointment
Pre-requisite Courses and Assumed Knowledge and Capabilities
You must complete 192 credit points before you enroll in this course.
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a. To be eligible for this work integrated learning course, you must have completed 192 credit points including the following courses:
The nature of THM internship requires students to be more involved in operations, especially in hotel and FnB context, It is recommendable for our students to have a health check, and acquire some First Aid training before commencing their internship. As scheduling workload can create difficulties, students cannot study another course at the same as BUSM4821/BUSM4822 unless it is taught online and approval obtained from the Program Manager. b. This work integrated learning activity is a placement in a tourism or hospitality environment in Vietnam that will provide you with an opportunity to practice the skills and knowledge you have attained from the other courses in the program and develop new skills in observation and problem solving within the placement environment. The placement experience will also focus on collaboration and working with individuals from diverse backgrounds to build skills in cultural competency, empathy and teamwork. c. The duration of the placement is 12 full-time weeks, working 5 to 6 days a week, depending in the business hosting the placement. d. You are responsible for your health and well-being during the placement with support available from the University if you need it. You are expected to act responsibly and within RMITs student behaviour policy, as well as complying with the placement host’s policies. The School will work with you and the placement host to make reasonable adjustments to the WIL activity taking into account any disability and/or an equitable learning plan. e. There are pre-placement activities that you must complete before commencing the placement and are described below. You will be supervised by a staff member of the host business, with monitoring by the School staff. The assessment has been designed to help you set goals for the placement and provide you with a mechanism to reflect on your placement experience. f. All the assessment tasks will be marked by the School’s academic staff. g. The placement will be arranged for you by the School. h. The WIL agreement and insurance for the placement will be arranged by the School in collaboration with the placement host. Prior to commencing the placement, you must attend the placement orientation session provided by the School and the Program and complete the RMIT WIL Cred. This is a hurdle requirement for this course and must be completed before being permitted to attend the placement and to pass the course. You must provide evidence of having completed the RMIT WIL Cred. |
Course Description
Through this work-integrated learning experience, you will apply the skills and knowledge gained from the program and build your practical experience of the contemporary tourism and hospitality management, thereby enhancing your work-related skills and abilities. This course is designed to meet your practical demand, incorporating operational and managerial knowledge, current industry trends, and best practices to ensure you are work-ready.
Objectives/Learning Outcomes/Capability Development
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Upon completion of the Bachelor of Tourism and Hospitality Management, you will be able to: PLO1- Analyse how globalisation impacted the historical development of the tourism and hospitality industry. PLO2- Apply analytical and quantitative skills to formulate business decisions related to tourism and hospitality management. PLO3- Evaluate and apply leadership theory and practices to diverse management scenarios in the tourism and hospitality industry. PLO4- Demonstrate reasoned judgement in the evaluation of ethical business practices in the tourism and hospitality industry. PLO5- Reflect on performance management systems to identify and action strategies for the management of people within the tourism and hospitality industry. PLO6- Communicate clearly and persuasively to negotiate, consult, and engage with clients, employees and other stakeholders within the tourism and hospitality industry PLO7- Formulate innovative options and recommendations for sustainable business practices within the tourism and hospitality industry. PL08- Critically evaluate and apply risk management strategies, including counter terrorism strategies, within the international tourism and hospitality industry. |
You will achieve the following course learning outcomes (CLOs) upon successful completion of this course:
CLO1: Apply management principles to operational issues in hospitality and tourism management in Vietnam and on the global stage.
CLO2: Analyse and resolve workplace issues, utilising skills in research, data analysis and innovation.
CLO3: Set personal goals aligned with the business purposes and manage time and resources effectively to develop skills in goal-setting, organization, and self-management.
CLO4: Compose and apply strategies to communicate business challenges to key stakeholders.
CLO5: Collaborate and work effectively with individuals from diverse backgrounds, fostering skills such as cultural competence, empathy, teamwork, and collaboration.
CLO6: Develop and enhance employability skills, including leadership, problem-solving, adaptability, and professionalism, and knowledge of relevant industry technologies and sustainability initiatives.
Overview of Learning Activities
This course offers a variety of learning, teaching, and assessment approaches including online and face-to-face modes. In addition, you will have access to online and digital resources through an online learning management system.
The content of the course covers the following areas: guest service and experience, operations management, industry trends and knowledge, professional communication and collaboration, problem solving, decision making, and career prospect.
Overview of Learning Resources
RMIT Library provides extensive resources, services and study spaces. All RMIT students have access to scholarly resources including course related material, books, e-books, journals and databases.
Computers and printers are available at every Library. You can access the Internet and Library e-resources. You can also access the RMIT University wireless network in the Library.
Contact: Ask the Library for assistance and information on Library resources and services: https://www.rmit.edu.vn/libraryvn/about-rmit-library-vietnam. Study support is available for assistance with assignment preparation, academic writing, information literacy, referencing, maths and study skills. Additional resources and/or sources to assist your learning will be identified by your course coordinator and will be made available to you as required during the teaching period.
Overview of Assessment
The assessment alignment list below shows the assessment tasks against the learning outcomes (CLOs).
Assessment Task 1: 40%
Linked CLOs 2, 3, 6
Assessment Task 2: 20%
Linked to CLOs 1, 4
Assessment Task 3: 40%
Linked to CLOs 4, 5 ,6