AV general support
On-call assistance when you need it
If you’re relying on RMIT University’s audio visual (AV) equipment to get your message across, you want to know there’s fast back-up support available if something goes wrong.
That’s just what our AV support technicians provide. Meeting room or lecture theatre, teaching or non-teaching space – our expert crew are on the ground and ready for action at our City, Bundoora and Brunswick campus.
We offer a priority service for all teaching spaces, which means you’ll have a technician on-site within 15 minutes of raising an AV equipment issue.
And if you’re new to the world of audio visual, the team are available to provide on-site equipment instruction. They’ll run through the basics and advise you on the features, so you’ll be up to speed in no time.
Here’s what you get:
- management of RMIT owned audio visual equipment – including maintenance and replacement
- on-site instruction on RMIT owned AV equipment use.
Please note – room bookings, formal classroom and group training, as well as instruction on the use of non-RMIT owned equipment are outside the scope of this service.
Ready to get on with IT?
AV general support availability:
- City and Bundoora campus: 8.30am - 9.30pm Monday to Friday
- Brunswick campus: 8.30am - 4.30pm Monday to Friday.
In teaching spaces, we’ll respond to AV equipment issues within 15 minutes. For equipment issues in other areas, we’ll aim to be in touch or on-site within 40 minutes.