Course Title: Industrial Relations and Dispute Resolution

Part A: Course Overview

Course Title: Industrial Relations and Dispute Resolution

Credit Points: 12

Course Code




Learning Mode

Teaching Period(s)


City Campus


325H Property, Constr & Proj Mgt


Sem 1 2006,
Sem 1 2007,
Sem 1 2008,
Sem 1 2009,
Sem 1 2010,
Sem 1 2011,
Sem 1 2012


Singapore Inst of Management


325H Property, Constr & Proj Mgt


Offsh 1 08,
Offsh 1 09,
Offsh 1 11,
Offsh 3 09,
Offsh 3 10,
Offsh 3 11,
Offsh1 12,
Offsh1 13,
Offsh2 12,
Offsh3 12,
Offsh3 13

Course Coordinator: Paul OConnor

Course Coordinator Phone: +61 3 99252230

Course Coordinator

Course Coordinator Location: level 8, building 8, reception

Pre-requisite Courses and Assumed Knowledge and Capabilities

JUST 2236 Property Law

Course Description

This course is designed for individuals who will be involved in the management of people and groups in industrial situations in the construction industry.

 It examines industrial relations and dispute resolution concepts and seeks to apply them to Australian workplaces, in particular commercial construction.

Students will be exposed to common strategies and processes in industrial relations and will be presented with a wide range of case studies requiring resolution, either through arbitration or conciliation or mediation.

Students will also be expected to apply their learning through workshop activities.

Objectives/Learning Outcomes/Capability Development

At the conclusion of this course students will be able to

-identify contributing factors in industrial relations situations and prepare solutions to simple cases and site industrial problems.

-become  familiar with common industrial strategies such as on-site negotiations, dispute resolution systems, arbitration and conciliation at the formal level of the  Commission.

-prepare simple case documentation

-identify and use relevant legislation and enterprise bargaining documentation

-identify the role of key industrial parties and formal tribunals.

-use communication skills to avoid or solve industrial relations problems

-manage disputes and industrial relations issues effectively and productively

At the conclusion of this course students will be able to:

-participate in an industrial negotiation at site level

-prepare documentation that can be effectively used in arbitration and conciliation

-have a deep understanding of the industrial legislative processes

- prepare a case for presentation at the A.I.R.C.

-represent employer statutory obligations at the site level

Overview of Learning Activities

This course will be taught by means of lectures and workshops that will require hands on practical exercises, case studies or research using industry sources..


Overview of Learning Resources

The legislative passage of industrial bills is incomplete and students will be advised of appropriate web sites for resources on Blackboard..

Overview of Assessment

Assessment in this course will be based upon practical demonstration of knowledge and skills, using the workshop cases.

Each case will be worth 25% of the total mark for the course.

For any designated module/section in a course you must achieve:
• 50% overall,
• at least 40% in the assessment allocated to assignment work or class tests.
• at least 40% in assessment allocated to examinations
If you fail a module, designated by the course guide, you will be deemed to have failed the whole course and will have to repeat it.