Course Title: Managing Human Performance

Part A: Course Overview

Course Title: Managing Human Performance

Credit Points: 12.00


Course Code




Learning Mode

Teaching Period(s)


City Campus


660H Graduate School of Business and Law


Sem 1 2006,
Sem 2 2006,
Sem 1 2007,
Sem 2 2007,
Sem 1 2008,
Sem 2 2008,
Sem 1 2009,
Sem 2 2009,
Sem 1 2010

Course Coordinator: Lynne Bennington

Course Coordinator Phone: +61 3 9925 0130

Course Coordinator Email:

Pre-requisite Courses and Assumed Knowledge and Capabilities

No course prerequisites but you are expected to have an understanding of the manager- subordinate relationship and an understanding of management theory, in particular motivation

Course Description

As a manager, you will be involved in the selection of staff, orientation of new employees, allocating resources to training and development, appraising performance etc. In some circumstances, as a manager you will also have to dismiss employees who do not perform consistently. All of these activities require a knowledge human resource management strategies and techniques.

This course provides you with an introduction to a wide range of concepts related to the management of human performance.  It explores conceptual frameworks, strategies for effective performance management.

Objectives/Learning Outcomes/Capability Development

On completion of the course, you will be able to recognise how people management practises are integral to organisational strategy.

Based on an understanding of contemporary human resource management theory and practise, and the application of relevant research, you will be able to recognise incongruent policies and able to critically review the HR practises and policies of organisations. It is not expected that you will have a detailed understanding of all HRM techniques.


On completion of the course, you will have:

  • An understanding and appreciation of the conceptual frameworks required in managing human performance.
  • Explored the following issues:
    • The place of managing human performance in relation to the organization’s vision, strategy and strategic planning processes;
    • The employment relationship, and ethics in HRM
    • EEO and diversity management
    • Recruitment practises and the techniques required to improve selection interviews
    • Orientation and socialisation strategies as a means of accelerating employee productivity
    • The role and practise of performance management
    • The managerial challenge of dealing with difficult behaviours and poor performing employees
    • Rewards and remuneration
    • Occupational health and safety 
    • Career management and succession planning;
    • Industrial relations, managing turnover and exit management
    • International HRM and performance issues

Overview of Learning Activities

This course focuses on the management capabilities relevant to individuals and their performance. 

Weekly classes will address key topics as outlined in the detailed Course information document. A range of methodologies will be used including class discussion, case analysis and role-plays to examine each issue. 

You  are expected to attend ALL classes

Learning processes provide the opportunity for you to explore a range of frameworks for managing human performance, to undertake relevant preliminary diagnostic assessments and to practise techniques.

Overview of Learning Resources

The Part B documents prescribed and a list of resources that will be useful. Where possible these will be available through the Library Reserve or through the library catalogue as e-books.  Powerpoint slides will be provided either as an accompaniment to the textbook or through the lectures, and placed on the Learning Hub. From time to time other materials may be placed on the Learning Hub. 

Overview of Assessment

Assessment tasks will be varied but are likely to include individual and group (or paired) assignments/presentations, one or more short assignments, and either a test and examination or simply an examination. Together with the requirement to attend all classes, there will be a mark awarded for participation.