Course Title: Intercultural Communication

Part A: Course Overview

Course Title: Intercultural Communication

Credit Points: 12


Course Code




Learning Mode

Teaching Period(s)


City Campus


365H Global, Urban and Social Studies


Sem 2 2006,
Sem 1 2007,
Sem 2 2007,
Sem 1 2008,
Sem 2 2008,
Sem 2 2009,
Sem 2 2010,
Sem 2 2011,
Sem 2 2012,
Sem 2 2013,
Sem 2 2014,
Sem 2 2016


City Campus


365H Global, Urban and Social Studies

Face-to-Face or Internet

Sem 2 2015,
Sem 2 2017

Course Coordinator: Dr Chantal Crozet

Course Coordinator Phone: +(61 3) 9925 5211

Course Coordinator Email:

Course Coordinator Location: 37.05.35

Course Coordinator Availability: by email appointment

Pre-requisite Courses and Assumed Knowledge and Capabilities


Course Description


This course is designed to equip you with the knowledge, skills and critical thinking to enable you to communicate, negotiate and continue to learn across diverse social and cultural settings and prepare you for work, study or research in intercultural environments. You will have the opportunity to develop an enhanced awareness of your own social and cultural background/context and how that can impact on intercultural communication and processes. You will practice your developing knowledge, critical thinking through reading, the use of audiovisual resources, practical exercises,discussions and case study scenarios.


Objectives/Learning Outcomes/Capability Development

Upon successful completion of the course you will be able to:

  • Understand and use scholarly and proffessional theory as well as terminology related to language, culture, identity and power
  • Situate yourself within a diversity framework and reflect on the implications in your personal and professional life
  • Apply effective verbal and non-verbal cross-cultural engagement in personal and professional contexts 
  • Effectively communicate within diverse group settings
  • Critically analyse and manage contemporary social and cultural conflicts that affect you or your chosen professional field

In the course you will develop the following program learning outcomes:

  • Apply logical, critical and creative thinking to effectively solve a range of problems associated with communication in international and cross-cultural settings
  • Work, study or research professionally and effectively with others in diverse cultural, linguistic and organizational contexts, and to adapt practices and knowledge to local circumstances
  • Communicate effectively in international and cross-cultural contexts, and facilitate collaborative partnerships within diverse communities of practice
  • Reflect on the experience of personal and professional practice in international and cross-cultural settings and to act in professionalized settings responsibly, ethically and with integrity

Overview of Learning Activities

Learning activities will include interactive tutorial activities focusing on group-based discussion and problem solving tasks. Course learning materials will be made available in a range of formats, which may include lectures, guest speakers and online media. In workshops you will also develop academic skills including analytical reading and academic writing. In order to develop your knowledge and skills, you will be expected to participate in interactive discussions and activities and to critically engage with the weekly reading materials. The workshops offer a supportive learning environment where you will have the opportunity to share your knowledge and experiences, and to learn from the knowledge and experience your peers. This peer-based learning may take place through small-group discussions, collaborative work on activities and assessments and/or peer reviewing of research, written work and/or oral presentations.

Overview of Learning Resources

You will be given access to a wide range of resources, weekly readings,and audiovisual materials. You will be able to access a wide range of online learning tools and content for your course from via myRMIT, and RMIT Library resources. These resources will include book chapters, journal articles, media articles, lecture notes, bibliographies for supplementary reading, video, and links to external websites. You will have the opportunity to contribute collectively to class resources by sharing your own research findings and sources with your peers.

Overview of Assessment


You will be assessed on how well you meet the course and program learning outcomes. Assessment tasks may include assignments, practical projects, role-plays and presentations, essays or tests. Feedback will be provided throughout the semester by your teachers and peers in class and/or online discussions, and through individual and/or group feedback on practical exercises.


  • If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.
  • Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online: