Course Title: Operations Management

Part A: Course Overview

Course Title: Operations Management

Credit Points: 12.00


Course Code




Learning Mode

Teaching Period(s)


City Campus


620H Business IT and Logistics


Sem 1 2010,
Sem 1 2011,
Sem 1 2012,
Sem 2 2012,
Sem 1 2013,
Sem 2 2013,
Sem 1 2014,
Sem 2 2014,
Sem 1 2015,
Sem 2 2015,
Sem 1 2016,
Sem 2 2016,
Sem 1 2017,
Sem 2 2017,
Sem 1 2018,
Sem 2 2018


City Campus


630H Management


Sem 1 2006,
Sem 1 2007,
Sem 1 2008,
Sem 1 2009


Open Learning Australia

Non Award

620H Business IT and Logistics

Distance / Correspondence



RMIT University Vietnam


620H Business IT and Logistics


Viet2 2017,
Viet1 2018


Singapore Inst of Management


620H Business IT and Logistics


Offsh1 13,
Offsh3 13,
Offsh1 14,
Offsh3 14,
Offsh1 15,
Offsh3 15,
Offsh1 16,
Offsh3 16,
Offsh1 17,
Offsh3 17,
Offsh1 18,
Offsh3 18


Shanghai Uni of Int Bus & Econ


620H Business IT and Logistics


Offsh3 12,
Offsh3 13,
Offsh3 14,
Offsh3 15,
Offsh3 16,
Offsh3 17

Course Coordinator: Dr Ahmad Abareshi

Course Coordinator Phone: +61 3 9925 5918

Course Coordinator Email:

Course Coordinator Location: 80.08.68

Pre-requisite Courses and Assumed Knowledge and Capabilities

Required Prior Study

  • 008219 Introduction to Logistics and Supply Chain Management

Course Description

This course provides an understanding of the processes involved in manufacturing industries and service sector and includes a substantial module on designing and managing operations, inventory management, short term planning, and quality management. The course focuses on the relation of systems and technologies to the strategic direction for manufacturing operations and the function of operations planning.

This course will equip you with the skills to analyse and apply the essential principles of business logistics. You will develop systematic and critical thinking skills to evaluate logistics and supply chain operations processes.

This course provides you with a capstone experience, which will give you the opportunity to integrate, critically reflect on and consolidate what you have learnt in your program.

Objectives/Learning Outcomes/Capability Development


On successful completion of this course you will be able to:

  1. Identify and evaluate the processes, tools and principles of operations management to better understand the logistics and supply chain operations.
  2. Explain and evaluate the quality processes in manufacturing and service sector to improve the operational performance.
  3. Identify future challenges and directions that relate to operations management to effectively and efficiently respond to market changes.
  4. Identify the processes needed to develop a new product from identifying the customer needs to delivering the final product
  5. Apply the tasks, tools and underlying principles of operations management in the manufacturing and service sectors to improve organizational performance.

Overview of Learning Activities

In this course you will be encouraged to be an active learner. Your learning will be supported through various in-class and online activities comprising individual and group work. These may include quizzes; assignments; prescribed readings; sourcing, researching and analysing specific information; solving problems; conducting presentations; producing written work and collaborating with peers on set tasks or projects.

Overview of Learning Resources

Various learning resources are available online through MyRMIT Studies\Canvas. In addition to topic notes; assessment details and a study schedule you may also be provided with links to relevant online information; readings; audio and video clips and communication tools to facilitate collaboration with your peers and to share information.

Resources are also available online through RMIT Library databases and other facilities. If you require assistance with the RMIT library facilities contact the Business Liaison Librarian for your school. Contact details for Business Liaison Librarians are located online on the RMIT Library website.

Additional resources and/or sources to assist your learning will be identified by your course coordinator will be made available to you as required during the teaching period.

Overview of Assessment

The assessment tasks, their weighting and the course learning outcomes to which they are aligned are as follows:

Assessment Task 1: 20%
Linked CLOs: 1, 2, 5
Assessment Task 2: 30%
Linked CLOs: 1, 3, 4, 5
Final examination: 50%
Linked CLOs: 2, 4, 5

Feedback will be provided throughout the semester in class and/or in online forums through individual and group feedback on practical exercises and by individual consultation.