Course Title: Retail and Service Logistics

Part A: Course Overview

Course Title: Retail and Service Logistics

Credit Points: 12


Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

OMGT1044

City Campus

Undergraduate

620H Business IT and Logistics

Face-to-Face

Sem 1 2010,
Sem 2 2010,
Sem 1 2011,
Sem 2 2011,
Sem 1 2012,
Sem 2 2012,
Sem 1 2013,
Sem 2 2013,
Sem 1 2014,
Sem 2 2014,
Sem 1 2015,
Sem 2 2015,
Sem 1 2016,
Sem 2 2016,
Sem 1 2017,
Sem 2 2017

OMGT1044

City Campus

Undergraduate

630H Management

Face-to-Face

Sem 1 2006,
Sem 2 2006,
Sem 1 2007,
Sem 2 2007,
Sem 1 2008,
Sem 2 2008,
Sem 1 2009,
Sem 2 2009

OMGT2059

Shanghai Uni of Int Bus & Econ

Undergraduate

620H Business IT and Logistics

Face-to-Face

Offsh3 12

OMGT2100

Open Learning Australia

Non Award

620H Business IT and Logistics

Distance / Correspondence

OUASP1UG17

OMGT2138

Hong Kong Management Associatn

Undergraduate

630H Management

Face-to-Face

Offsh 2 08

OMGT2226

Singapore Inst of Management

Undergraduate

620H Business IT and Logistics

Face-to-Face

Offsh1 13,
Offsh1 14,
Offsh1 15,
Offsh1 16,
Offsh3 16,
Offsh1 17,
Offsh3 17

OMGT2276

RMIT University Vietnam

Undergraduate

620H Business IT and Logistics

Face-to-Face

Viet3 2016,
Viet1 2017,
Viet2 2017

Course Coordinator: Dr Kamrul Ahsan

Course Coordinator Phone: +61 3 992 53752

Course Coordinator Email: kamrul.ahsan@rmit.edu.au


Pre-requisite Courses and Assumed Knowledge and Capabilities

None.

Prior completion or companion enrolment of Introduction to Logistics and Supply Chain Management (OMGT1082/OMGT2221/OMGT2065/OMGT2085) is recommended.

In some areas the Course draws upon a number of logistics and supply chain management knowledge areas which are presented in Introduction to Logistics and Supply Chain Management (referred to above). Students not having successfully completed Introduction to Logistics and Supply Chain Management  should not be deterred form enrolling in Retail and Service Logistics (OMGT1044/OMGT2226) as the necessary information will be provided and / or referred to at the appropriate point in the latter.


Course Description

In this course you will explore the techniques and processes of retail logistics operations in a competitive retail and service environment, together with relevant applications to the tourism and hospitality industry.

This Course should enhance your professional abilities as a potential retail logistics manager or a service logistics manager of a retail, service, or tourism / hospitality organisation.

The Course will also provide opportunities for you to fine tune your skills in respect of team work and interpersonal communication skills through various tutorial activities.


Objectives/Learning Outcomes/Capability Development

-


On successful completion of this program you will be able to:

  1. Apply selected principles and theory of the retail business supply chain to effectively manage logistics in retail operations.
  2. Apply multi-faceted roles and practices of logistics and supply chain management to competitive advantage and value creation across a number of retail, service and service logistics oriented industries.
  3. Interact and communicate effectively in team settings to solve problems in retail logistics operations.
  4. Critically analyse retail logistics issues and identify workable solutions to logistics and supply chain problems.


Overview of Learning Activities

Your learning will be supported through various in-class and online activities comprising individual and group work. These may include quizzes; assignments; prescribed readings; sourcing, researching and analysing specific information; solving problems; conducting presentations; producing written work and collaborating with peers on set tasks or projects.


Overview of Learning Resources

Various learning resources are available online through MyRMIT Studies\Blackboard. In addition to topic notes; assessment details and a study schedule you may also be provided with links to relevant online information; readings; audio and video clips and communication tools to facilitate collaboration with your peers and to share information.

Resources are also available online through RMIT Library databases and other facilities. If you require assistance with the RMIT library facilities contact the Business Liaison Librarian for your school. Contact details for Business Liaison Librarians are located online on the RMIT Library website.

Additional resources and/or sources to assist your learning will be identified by your course coordinator will be made available to you as required during the teaching period.


Overview of Assessment

The assessment tasks, their weighting and the course learning outcomes to which they are aligned are as follows:

Assessment Task 1: 30%
Linked CLOs: 1, 2, 3, 4
Assessment Task 2: 20%
Linked CLOs: 1, 2, 3
Final examination: 50%
Linked CLOs: 1, 2, 4

Feedback will be provided throughout the semester in class and/or in online forums through individual and group feedback on practical exercises and by individual consultation.