Course Title: Knowledge Management

Part A: Course Overview

Course Title: Knowledge Management

Credit Points: 12

Course Code




Learning Mode

Teaching Period(s)


City Campus


620H Business Info Technology


Sem 1 2006,
Sem 2 2006,
Sem 1 2007

Course Coordinator: Frans Koomen

Course Coordinator Phone: (+61 3) 9925-5583

Course Coordinator

Course Coordinator Location: 108.17.79

Pre-requisite Courses and Assumed Knowledge and Capabilities


Course Description

This course focuses on the nature and management of knowledge and intellectual capital in the business environment.

Knowledge is used by the people of the organisation but embedded in many aspects of the organisation. In our every day work we use the knowledge which is available around us to improve our performance. This useful knowledge may found in the people of the organisation, the organisational infrastructure (including technological infrastructure, formal processes, physical layout, tools and information resources) and the knowledge embedded in relationships (with suppliers, customers, governments and other outside influences).

This course looks at how organisational knowledge can be identified and managed with a specific focus on the use of information and communication technologies to facilitate the management of knowledge to benefit the organisation

Objectives/Learning Outcomes/Capability Development

This course aims to develop the capabilities of:

  • Reflective and analytical practice
  • Responsive practice
  • Interpersonal Communications

At the completing of this course students will be able to:

  • Identify intellectual capital
  • Identify knowledge management needs.
  • Formulate a strategy for optimising the use of knowledge within an organisation

Overview of Learning Activities

Students will learn general theory in lectures and from staff and students in activities and discussion in workshops. 

Student will be expected to research, read and analyse writings related to the topics studied and ideas will be explored in group work

Overview of Learning Resources

There is no prescribed text for this course. The course relies on lectures, workshops, student presentations, online resources and class handoutouts to facilitate the learning process  

Overview of Assessment

Undersdtanding of knowledge management concepts, Interpersonsal skills and professional practice will be assessed through  indivisual research and and group tasks. will be assessed throiugh group work, class presentations and

Feedback on Individual work will be gained in workshop presentations and discussions before submission of tasks and on the returning of tasks .