Course Title: Business Operations Management

Part A: Course Overview

Course Title: Business Operations Management

Credit Points: 12.00


Course Code




Learning Mode

Teaching Period(s)


City Campus


660H Graduate School of Business and Law


Sem 1 2016,
Sem 1 2017,


RMIT University Vietnam


660H Graduate School of Business and Law


Viet2 2016,
Viet3 2016,
Viet1 2017,
Viet3 2017


Open Learning Australia

Non Award

660H Graduate School of Business and Law

Distance / Correspondence


Course Coordinator: Dr Doug Thomson

Course Coordinator Phone: +61 3 9925 0108

Course Coordinator Email:

Course Coordinator Location: Melbourne City Campus. Graduate School of Business and Law, Building 13

Pre-requisite Courses and Assumed Knowledge and Capabilities

Assumed knowledge: Design principles through the Design Thinking for Business (BUSM4534/BUSM4535 or equivalent course code) course. Knowledge such as marketing and finance are useful when conducting a consulting report for a business client.

Course Description

The course will provide you as entry level managers with the knowledge, digital skills and ethics to manage business operations in an internationally competitive environment. You will be introduced to key business operations concepts and undertake the functional roles of business operations managers in a digital sensor simulation. In addition, you are provided with lectures on contemporary business operations issues such as manufacturing, occupational health and safety (OH&S), project management, supply chain logistics and contracting.  You will also develop your own future of work strategy for the next 5 years.

This course includes a Work Integrated Learning (WIL) experience in which your knowledge and skills will be applied and assessed in a real or simulated workplace context and where feedback from industry and/or community is integral to your experience.

Objectives/Learning Outcomes/Capability Development


On successful completion of this course, you will be able to:

  1. Create a business operations strategy that recognises the limited nature of organisational resources and the competitive international environment.
  2. Research and apply solutions to contemporary business operations issues such as manufacturing, occupational health and safety (OH&S), and contracting.
  3. Apply ethical decision making in managing the business operations of a company
  4. Construct and present effective oral and written forms of professional communication
  5. develop your own future of work strategy.

Overview of Learning Activities

In this course you will be encouraged to be an active learner. Your learning will be supported through various in-class and online activities comprising individual and group work. These may include quizzes; assignments; prescribed readings; sourcing, researching and analysing specific information; solving problems; conducting presentations; producing written work and collaborating with peers on set tasks or projects.

Overview of Learning Resources

Various learning resources are available online through myRMIT/Blackboard. In addition to topic notes; assessment details and a study schedule you may also be provided with links to relevant online information; readings; audio and video clips and communication tools to facilitate collaboration with your peers and to share information.

Resources are also available online through RMIT Library databases and other facilities. If you require assistance with the RMIT library facilities contact the Business Liaison Librarian for your school. Contact details for Business Liaison Librarians are located online on the RMIT Library website.

Additional resources and/or sources to assist your learning will be identified by your course coordinator will be made available to you as required during the teaching period.

Overview of Assessment

The assessment tasks, their weighting and the course learning outcomes to which they are aligned are as follows:

Assessment Task 1: 65%
Linked CLOs: 1, 4

Assessment Task 2: 25%
LInked CLOs: 1, 2, 4

Assessment Task 3: 10%
Linked CLOs: 3

Feedback will be provided throughout the semester in class and/or in online forums through individual and group feedback on practical exercises and by individual consultation.