Course Title: Business Communications and Professional Practice

Part A: Course Overview

Course Title: Business Communications and Professional Practice

Credit Points: 12.00

Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
BUSM4573	RMIT University Vietnam	Undergraduate	830H School of Business and Management	Face-to-Face	Viet2 2018, Viet1 2019, Viet3 2019, Viet2 2020, Viet1 2021, Viet3 2021, Viet2 2022, Viet1 2023, Viet3 2023
BUSM4641	RMIT Vietnam Hanoi Campus	Undergraduate	830H School of Business and Management	Face-to-Face	Viet3 2019, Viet2 2020, Viet1 2021, Viet3 2021, Viet2 2022, Viet1 2023, Viet3 2023

Course Coordinator: Scott McDonald

Course Coordinator Phone: (84-28) 3776 1300

Course Coordinator Email: scott.mcdonald@rmit.edu.vn

Course Coordinator Location: Saigon Campus

Course Coordinator Availability: 9.00 am - 5.30 pm, Monday to Friday (by appointment)

Pre-requisite Courses and Assumed Knowledge and Capabilities

 None

Course Description

This practical course offers you the knowledge of the complexities associated with contemporary communication in organisations. You will have the opportunity to develop and practice verbal, non-verbal, written and digital communication techniques in a range of simulated workplace situations as well as through liaison with organisations. These skills will be particularly relevant for you as you transition to the world of work.

Objectives/Learning Outcomes/Capability Development

-

On completion of this course you should be able to:

• CLO1 - Apply business communication and professional practice strategies and principles to prepare effective communication for domestic and international business situations;
• CLO2 - Identify ethical, legal, cultural, and global issues affecting business communication and professional practice in the industry;
• CLO3 - Utilise analytical and problem solving skills appropriate to business communication and professional practice in the industry;
• CLO4 - Select appropriate organisational formats and channels used in developing and presenting business messages;
• CLO5 - Compose and your revise accurate business documents using computer technology; and
• CLO6 - Deliver an effective oral business presentation to professional audience.

 

Map each CLO against one or more PLOs

	CLO1	CLO2	CLO3	CLO4	CLO5	CLO6
PLO1	X			X		X
PLO2	X		X
PLO3
PLO4		X
PLO5
PLO6	X	X	X	X	X	X
PLO7
PLO8		X

Please note: Undergraduate Collective PLOs in the table below.  Not all PLOs are achieved in a single course.

PLO1	Describe how globalisation impacted the historical development of the tourism and hospitality industry.
PLO2	Apply quantitative skills to formulate business decisions related to tourism and hospitality Mgt
PLO3	Demonstrate the application of leadership theory and practices to Mgt scenarios in the tourism and hospitality industry.
PLO4	Demonstrate reasoned judgement in the evaluation of ethical business practices in the tourism and hospitality industry.
PLO5	Apply performance Mgt systems to identify and action strategies for the Mgt of people within the tourism and hospitality industry.
PLO6	Communicate clearly when consulting and engaging clients, employees and other stakeholders
PLO7	Participate in the formulation of innovative options and recommendations for sustainable business practices within the tourism and hospitality industry.
PLO8	Demonstrate knowledge of risk Mgt, including counter terrorism strategies, within the international tourism and hospitality industry.

Overview of Learning Activities

Learning activities will be predominantly experiential in nature with opportunities to apply and practice effective communication skills and techniques in a range of different business contexts. The learning activities will be project-based with a mix of individual work and teamwork and will include workshops, practical exercises, simulations and fieldwork. You will have the opportunity to receive feedback from your peers, academics and industry as well as give feedback to others. You will also be afforded opportunities to reflect on their own advancement and skills development.

Overview of Learning Resources

As an enrolled student of RMIT University you will be provided with access via the internet to the RMIT Library databases and online facilities. If you require assistance with the RMIT library facilities the first person to contact is the Business Liaison Librarian for this school. Contact details for Business Liaison Librarians are located online on the RMIT library website.

Additional industry-based resources may be available to you depending on the nature of your placement.

Overview of Assessment

Assessment Tasks

 

Assessment Tasks	Weighting	Linked Learning Outcomes
Assessment Task 1	40%	2, 3
Assessment Task 2	40%	1, 4, 5
Assessment Task 3	20%	6