Course Title: Business Communications and Professional Practice

Part A: Course Overview

Course Title: Business Communications and Professional Practice

Credit Points: 12.00

Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

BUSM4573

RMIT University Vietnam

Undergraduate

830H School of Business and Management

Face-to-Face

Viet2 2018

Course Coordinator: Earney F. Lasten

Course Coordinator Phone: (84-28) 3776 1300

Course Coordinator Email: earney.lasten@rmit.edu.vn


Pre-requisite Courses and Assumed Knowledge and Capabilities

 None


Course Description

This practical course offers you the knowledge of the complexities associated with contemporary communication in organisations. You will have the opportunity to develop and practice verbal, non-verbal, written and digital communication techniques in a range of simulated workplace situations as well as through liaison with organisations. These skills will be particularly relevant for you as you transition to the world of work.


Objectives/Learning Outcomes/Capability Development

-


On completion of this course you should be able to:

  • CLO1 - Apply business communication and professional practice strategies and principles to prepare effective communication for domestic and international business situations;
  • CLO2 - Identify ethical, legal, cultural, and global issues affecting business communication and professional practice in the industry;
  • CLO3 - Utilise analytical and problem solving skills appropriate to business communication and professional practice in the industry;
  • CLO4 - Select appropriate organisational formats and channels used in developing and presenting business messages;
  • CLO5 - Compose and your revise accurate business documents using computer technology; and
  • CLO6 - Deliver an effective oral business presentation to professional audience.

 

Map each CLO against one or more PLOs

 

CLO1

CLO2

CLO3

CLO4

CLO5

CLO6

PLO1

X

 

 

X

 

X

PLO2

X

 

X

 

 

 

PLO3

 

 

 

 

 

 

PLO4

 

X

 

 

 

 

PLO5

 

 

 

 

 

 

PLO6

X

X

X

X

X

X

PLO7

 

 

 

 

 

 

PLO8

 

X

 

 

 

 

Please note: Undergraduate Collective PLOs in the table below.  Not all PLOs are achieved in a single course.

PLO1

Describe how globalisation impacted the historical development of the tourism and hospitality industry.

PLO2

Apply quantitative skills to formulate business decisions related to tourism and hospitality Mgt

PLO3

Demonstrate the application of leadership theory and practices to Mgt scenarios in the tourism and hospitality industry. 

PLO4

Demonstrate reasoned judgement in the evaluation of ethical business practices in the tourism and hospitality industry.

PLO5

Apply performance Mgt systems to identify and action strategies for the Mgt of people within the tourism and hospitality industry.

PLO6

Communicate clearly when consulting and engaging clients, employees and other stakeholders

PLO7

Participate in the formulation of innovative options and recommendations for sustainable business practices within the tourism and hospitality industry.

PLO8

Demonstrate knowledge of risk Mgt, including counter terrorism strategies, within the international tourism and hospitality industry.


Overview of Learning Activities

Learning activities will be predominantly experiential in nature with opportunities to apply and practice effective communication skills and techniques in a range of different business contexts. The learning activities will be project-based with a mix of individual work and teamwork and will include workshops, practical exercises, simulations and fieldwork. You will have the opportunity to receive feedback from your peers, academics and industry as well as give feedback to others. You will also be afforded opportunities to reflect on their own advancement and skills development.


Overview of Learning Resources

As an enrolled student of RMIT University you will be provided with access via the internet to the RMIT Library databases and online facilities. If you require assistance with the RMIT library facilities the first person to contact is the Business Liaison Librarian for this school. Contact details for Business Liaison Librarians are located online on the RMIT library website.

Additional industry-based resources may be available to you depending on the nature of your placement.


Overview of Assessment

Assessment Tasks

 

Assessment Tasks

Weighting

Linked Learning Outcomes

Assessment Task 1

40%

2, 3

Assessment Task 2

40%

1, 4, 5

Assessment Task 3

20%

6