Mrs Margaret Pagonis


Casual Professional

School /
Work Unit

Academic Registrar

Contact Details

No Phone


City campus



"Margaret Pagonis"

Position Summary

The Administration Assistant/Receptionist is responsible for the provision of efficient and effective general administrative support to the central School Office. The role has a strong customer service orientation.


In accordance with the needs of the School at any particular time, and as directed by the School Manager the position accountabilities include:

  • Provide general administrative services including answering incoming calls, word processing, spreadsheet and database management, filing, mail collection and distribution, photocopying and faxing. This includes monitoring and ordering stationery and organising the maintenance of office equipment and space allocation and reviews, maintaining accurate phone lists, key register after-hours access, telephone installations, repairs and maintenance.
  • Coordinate travel arrangements for staff in line with RMIT policy and procedures. This includes the organisation of overseas delegations e.g. arrange tours and itineraries.
  • Provide accurate and informed advice and assistance to students, staff and the general public in relation to the programs and courses offered by the School.
  • As requested organise and schedule meetings, book rooms, organise catering, and assist with the running of School events and functions, prepare agendas and take minutes of office Meetings.
  • Receive, stamp and redirect student assignments; maintain and manage student forms and assignment coversheets.
  • Provide administrative support to the School Manager and Academic Administration Officer.
  • Provide AMS support to the School, including extracting data and reports as required, entering data and liaising with University administration on appropriate issues.
  • Assist with developing and maintaining the induction process, general maintenance of the office and general areas within the school and ensuring the area is kept within the OHS standards of RMIT.
  • Undertake special projects/other duties as requested by the School Manager/Resources Manager.