Refund guidelines

International students are either considered to be commencing students or returning students and different refund rules apply depending on how they are defined. For the purposes of refund rules, a student is defined as follows:

  • Commencing students - a student who is enrolling in a particular program for the first time with RMIT or currently completing an RMIT program and seeking for a refund for a future program.  In the case of offshore students articulating to onshore, students are defined as commencing when they commence their studies in Australia.
  • Returning (or continuing) students - a student is defined as a returning student if they are re-enrolling in a program in which they have already undertaken study at RMIT.

Students with English for Academic Purposes (ELICOS) offers only; refer to section: Applying for a refund for RMIT English Worldwide students.

Applying for a refund for a commencing international student:

Commencing international students who are seeking a refund must apply for a refund by completing an Application for Refund Form

The form must be hand signed by the student with the same signature the student has used previously on RMIT documents so that the signature can be matched to the signature on the student file. Supporting documents to verify the claim of the reason for the refund should be attached as necessary. Supporting documents that are copies of original documents must be certified showing that the originals have been sighted. Supporting documents must be officially translated if not in English.

Specific grounds that may be eligible for 100% refund with evidence:

Reason Documents required (in English or certified English translation)

Visa not granted

Copy of DIBP notification (letter/email) of visa not granted.

Illness

Dated medical certificate identifying the student and recommending cessation of study.

English language/academic difficulties

Letter from School/Program Coordinator recommending cessation of study.

Family

Illness: medical certificate or hospital letter + proof of relationship. Death in the family: death certificate + proof of relationship.

(Proof of Relationship: passport, birth certificate, medical certificate can state relationship.)

Military service

Proof of military service requirement.

Other compassionate or compelling reason

Must provide personal statement plus documented evidence such as letter from psychologist or RMIT counsellor recommending cessation of study.

Failure to meet academic entry into program

Results from pathway. (not required if previously submitted to RMIT)

RMIT cancels program for intake accepted by student

No documents required. This can be verified by the RMIT database.

Over payment

Proof of payment and receipt.

Administration charges:

The application for refund will be assessed according to the RMIT refund policy and administration charges may apply. If no supporting documentation is received administration charges will apply. Reason for refund, absence of supporting documentation and date of refund application determine administration charges. If a student owes outstanding fees any refund entitlement will be paid against the outstanding fees and the student will only receive an actual refund if the refund entitlement is more than the amount owing.

Reasons that will incur administration charges:

Charges will apply for financial reasons, personal decision to return to home country, homesickness, a personal decision to change study and education provider and any other reason for refund without evidence.

University refund policy assessment guidelines

Refund category

Specific Grounds that meet eligibility for a full refund if cancellation of enrolment submitted by census date.

Student withdraws acceptance more than four weeks before program commencement date.

Student applies for a refund less than four weeks before program commencement date.

Student applies for a refund within four weeks after program commencement date.

Student applies for a refund more than four weeks after program commencement date.

Refund amount

100% refund of monies paid. An incidental fee of $500 may be charged.

100% refund of monies. An incidental fee of $500 may be charged.

Monies paid less 50% of first semester program tuition fee (Not 50% of monies paid).*

Monies paid less 50% of first semester program tuition fee (Not 50% of monies paid).*

No refund.

* A $500.00 fee will apply if the student does not meet the grounds for a full refund and applies more than 4 weeks before the program commencement date.

* No refund is entitled if monies paid is less than 50% of semester tuition fees.

Important information:

Students who enrolled in the first semester of a RMIT program must have cancelled enrolment by the applicable census date by submitting a Cancellation of Enrolment Form to the Hub. If a student has not cancelled enrolment by the applicable census date, they will remain liable for fees and will not be eligible for a refund.

Commencing international students may be subject to financial penalty even if cancellation of enrolment has been submitted to the Hub by the applicable census date.

For further information regarding the RMIT refund policy please refer to Enrolment processes: refund of fees (PDF 582kb 16p).

 Applying for a refund for returning international students:

Returning international students who are seeking a refund must apply for a refund by completing an Application for Refund Form.

If you wish to cancel your enrolment, returning international students must cancel their current program by the applicable census date to be eligible for a refund.

If you wish to just drop courses, returning international students must drop courses by the applicable census date to be eligible for a refund.

More information for returning international students is available on the Credit balance and refunds webpage.

Applying for a refund for RMIT English Worldwide students:

All applications for refunds for English for Academic Purposes only must be made in writing to the Director, REW Melbourne Language Centre and submitted to RMIT English Worldwide: rewstudent.services@rmit.edu.au or in person at RMIT English Worldwide.

All applications for refunds of fees paid for English study will be assessed according to the RMIT English Worldwide Tuition Fee Policy. The enrolment fee is non-refundable.

More information for international students who have accepted an offer for an English program at RMIT English Worldwide is available on the RMIT English Worldwide website.