Quality policy


This policy sets out RMIT’s approach to assuring the quality of its activities.


All activities of the RMIT Group.




RMIT is committed to achieving quality in all its activities. This policy will head a quality framework to support and enable:

  • the achievement of objectives, measures and targets identified in RMIT’s Strategic Plan;
  • continuous quality improvement in all activities; and
  • RMIT, its controlled entities and partners in meeting relevant standards and compliance obligations across all relevant jurisdictions.


1. Principles

In accordance with the RMIT Act 2010, 5 Objects of the University, clauses (a), (b) and (c), RMIT is committed to upholding standards and ensuring quality improvement of its operations and activities, and in particular of its academic and educational activities, across all RMIT points of presence and through its partnerships and other relationships.

2. Key legislative frameworks, external academic standards and external reference points for assuring quality in accordance with this policy are:

a. The Higher Education Support Act 2003 (cl 19 C The Quality Requirements) and related Guidelines;

b. The Higher Education Standards Framework 2011 made under the Tertiary Education Quality and Standards Agency Act 2011;

c. The VET Quality Framework and Standards for Registered Training Organisations (RTOs) 2015 made under the National Vocational Education and Training Regulator Act 2011;

d. The National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students made under the Education Services for Overseas Students Act 2000;

e. The Australian Code for the Responsible Conduct of Research 2007;

f. The Australian Qualifications Framework 2013;

g. Other relevant legislation and legislative instruments, and relevant Australian and International Standards;

h. Relevant benchmarks for disciplines, professional standards and accreditation processes and codes of practice that apply to specific activities.

3. RMIT’s main quality assurance and continuous improvement processes and arrangements, as set out in the RMIT Quality Framework, are:

a. Governance and management oversight and monitoring of quality, compliance, integrity, risk and performance;

b. Setting of objectives, measures and targets and monitoring of performance, achievements and outcomes through RMIT’s strategic planning cycle;

c. Articulation of expectations, standards and compliance requirements through RMIT’s policy framework, and in particular, a comprehensive suite of policies governing academic activities;

d. Comprehensive cyclical reviews of RMIT activities including Schools, organisational units, offshore partnerships, research institutes and research centres;

e. Monitoring of community and key stakeholder expectations derived from institutional consultation and feedback

f. Frameworks for risk management and compliance management;

g. Evaluating performance against relevant and recognised national and international benchmarks and standards

h. Institutional monitoring of core business activities, including:

    (i) Oversight of academic quality, standards and integrity through the Academic Board and its committees, and other RMIT committees;

    (ii) Monitoring of performance against Key Performance Indicators and other comparative and trend data;

    (iii) Monitoring of programs;

    (iv) Monitoring of research and research training outcomes through participating in the Excellence in Research for Australia process;

    (v) Monitoring of compliance and risk in accordance with RMIT’s compliance and risk management framework.

4. Continuous quality improvement is supported through a cycle of “Plan, Implement, Review, Improve”, embedded within RMIT’s planning and management approach, as set out in the RMIT Quality Framework.

5. Institutional reviews will be conducted in accordance with Review Instructions issued by the Vice-President, Strategy and Governance.

6. Responsibilities

a. Responsibilities pertaining to quality and standards are embedded within RMIT’s governance arrangements. In particular:

    (i) The Academic Board has responsibility as delegated by Council for approving awards, establishing policy and advising Council on academic matters across RMIT. Responsibilities for assuring and improving quality are identified in relevant policies and procedures or the terms of reference of committees.

    (ii) College Boards are responsible for reporting to the Academic Board on matters referred to them, implementing policy and strategy and monitoring policy implementation.

    (iii) The Audit and Risk Management Committee of Council has responsibility as delegated by Council for providing advice to Council on legal and business risk, and monitoring compliance.

b. Members of the Vice-Chancellor’s Executive are responsible for providing leadership across academic and management activities and ensuring that appropriate arrangements are in place to uphold standards and support quality in accordance with their portfolio responsibilities. Other staff in senior leadership positions are responsible for providing leadership in supporting quality and compliance within the specified accountabilities of their role.

c. Quality management and compliance with institutional policy and external regulation is the responsibility of all organisational areas and staff across the RMIT Group. Staff are responsible for meeting their specific responsibilities and accountabilities as identified in policies and procedures, role statements or position descriptions.

d. The Global Quality Regulation and Compliance Group, within the Strategy and Governance Portfolio, is responsible for supporting RMIT’s quality framework, review processes legislative and regulatory compliance, and for supporting other areas in achieving their accountabilities.

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