Course Title: Act as a resource to other services

Part A: Course Overview

Program: C0045 Graduate Certificate in Community Services Practice (Client assessment and case management)

Course Title: Act as a resource to other services

Portfolio: DSC Portfolio Office

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Contact: Julian Silverman

Course Contact Phone: +61 3 9925 4578

Course Contact Email:

Course Description

This unit describes the knowledge and skills required for a worker to act as a resource to other services. The skills described in this unit may be applied across a range of community services workplace contexts.

National Competency Codes and Titles

National Element Code & Title:

CHCORG621D Act as a resource to other services


1. Identify needs/issues in consultation with the service

2. Provide information and advice

3. Develop and implement models and strategies, in consultation with the service

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Overview of Assessment