Course Title: Install customer cable support systems

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: EEET6962C

Course Title: Install customer cable support systems

School: 130T Vocational Engineering

Campus: City Campus

Program: C2213 - Certificate II in Telecommunications Cabling

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Course Contact Kenneth falzon

Course Contact Phone +61 3 9925 4716

Course Contact Email

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the performance outcomes, skills and knowledge required to install support systems for cable infrastructure. It involves planning cable routes and selecting and installing a support structure.

The activity may be for a new cable installation, upgrade of cable capacity for an existing network or subsystem, or cabling infrastructure for convergence to Next Generation Networks (NGN).

Assessment by a TITAB registered assessor is recommended.

All customer cabling work in the telecommunications, fire, security and data industries must be performed by a registered cabler. All cablers are required to register with an ACMA-accredited registrar.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTCBL2005A Install customer cable support systems


1. Prepare cable support installation

Performance Criteria:

1.1. Arrange access to the site according to required procedure and comply with site security arrangements and relevant legislation, codes, regulations and standards
1.2. Confirm site capacities for storage and location of cable feeders or establish alternative methods
1.3. Determine customer specifications, manufacturer's and enterprise requirements for cable support
1.4. Notify appropriate personnel of identified safety hazards at the cabling worksite
1.5. Plan cable route identifying and avoiding other services and remote power feeding services operating at above telecommunications network voltage (TNV) on site in commercial buildings
1.6. Select tools and materials for installation of support system from work specifications and schedules


2. Determine cable routes

Performance Criteria:

2.1. Review relevant plans and verify cable locations
2.2. Select cable routes appropriate to the location of building services providing access to all outlets and enabling cable to be supported to the outlet point
2.3. Plan safe and efficient installation by accurate identification of structural building requirements and identified site constraints
2.4. Identify cable and services segregation clearances to ensure cable route complies with manufacturers, enterprise, legislative and industry codes of practice


3. Determine support method

Performance Criteria:

3.1. Select an appropriate support system for the planned cable route and identified site constraints
3.2. Prepare the support system for capability to meet the planned concentration of cable in any location to facilitate ready access for maintenance and to allow for future expansion


4. Mark out and install fixings and support structure

Performance Criteria:

4.1. Mark out and install fixings and structures securely in a safe manner to manufacturer's specifications ensuring cable weight can be supported in all operating conditions
4.2. Align support structure correctly to enable cable to be installed evenly, in order and without damage
4.3. Install protective earthing to industry standards
4.4. Conduct work with minimal disruption to ongoing


5. Complete support installation

Performance Criteria:

5.1. Check and adjust installed supports to ensure cable will not be exposed to damage during installation and operation
5.2. Remove installation waste and debris from worksite and dispose of according to environmental requirements to maintain safe worksite conditions
5.3. Complete documentation

Learning Outcomes

Details of Learning Activities

Students will participate in a variety of teaching methods including: lectures, tutorials,practicals, class discussion,seminar presentations, group/individual work on projects, audio-visual presentations, site visits, and interaction with individuals and groups within the Telecommunications area.

Teaching Schedule

Weekly schedule

The first stage of any installation or alteration is customer contact, and this involves but is not limited to:


Make building access arrangements where appropriate.

Week 3

An installer should take a few minutes before starting the installation to go over the requirements with the customer.

Week 4

Identify customer’s preference in relation to where they would like the equipment positioned is normally based on aesthetics’ as the equipment is normally installed on or within a piece of furniture.

Week 5

Check job site for safety hazards and complete a Safe Work Method Statement (SWMS) or Jab Safety Analysis (JSA).
Safety management is about reducing the risk of injury or harm for any person who may be affected by the work being carried out

Week 6

Record existing signal readings

Week 7

Signal level is the level of signal required to operate equipment effectively.

Week 8


Check the customer’s existing equipment for operational condition and reception quality.

Week 9

Check existing cabling and equipment compatibility

Week 10

Determine if equipment to be added is compatible with what currently exists.

Week 11

Identify interconnection cabling requirements

Week 12

Familiarise yourself with the existing interconnecting cabling used to connect the customer’s equipment before commencing work

Week 13

Identify barriers to installation and develop strategies to overcome them within time and budget restrictions

Week 14

Discuss the support system for capability to meet the planned concentration of cable in any location to facilitate ready access for maintenance and to allow for future expansion

Week 16

Mark out and install fixings and structures securely in a safe manner to manufacturer’s specifications ensuring cable weight can be supported in all operating conditions

Week 17

Align support structure correctly to enable cable to be installed evenly, in order and without damage and with minimal disruption to ongoing
Install protective earthing to industry standards

Week 18

Practical assessment


Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

The assessment is conducted in both theoretical and practical aspects of the course according to the performance criteria set in the National Training Package. Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards.  Feedback will be provided throughout the course.

To successfully complete this course you will be required to demonstrate competency in each assessment task detailed under Assessment Tasks section of Course Guide Part B.

Assessment Tasks

You are required to complete the following three assessment tasks:

1. Assignment - Week 8
2. Practical Test - Week 18 

All assessment tasks need to be succesfully completed to demonstrate competence.


Assessment Matrix

Asignment TaskElements
Assignment1,2 and 3
Practical- Elements1,2,3, 4 and 5

Your assessment for this course will be marked using the following table:

CA Competency Achieved
NYC Not yet Competent
DNS Did not Submit

Other Information

Study and learning Support:

Study and Learning Centre (SLC) provides free learning and academic development advice to all RMIT students.
Services offered by SLC to support numeracy and literacy skills of the students are:

assignment writing, thesis writing and study skills advice
maths and science developmental support and advice
English language development

Please Refer to find more information about Study and learning Support

Disability Liaison Unit:

Students with disability or long-term medical condition should contact Disability Liaison Unit to seek advice and support to
complete their studies.

Please Refer to find more information about services offered by Disability Liaison Unit

Late submission:

Students requiring extensions for 7 calendar days or less (from the original due date) must complete and lodge an Application
for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager.
The application must be lodged no later than one working day before the official due date. The student will be notified within
no more than 2 working days of the date of lodgment as to whether the extension has been granted.

Students seeking an extension of more than 7 calendar days (from the original due date) must lodge an Application for Special
Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days
after the official due date.

Assignments submitted late without approval of an extension will not be accepted or marked.

Special consideration:

Please Refer;ID=riderwtscifm to find more information about special consideration


Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.

Please Refer: to find more information about plagiarism. 

Email communication 

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.


Course Overview: Access Course Overview