Course Title: Work effectively in a telecommunications technology team

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: EMPL7016C

Course Title: Work effectively in a telecommunications technology team

School: 130T Vocational Engineering

Campus: City Campus

Program: C2213 - Certificate II in Telecommunications Cabling

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Course Contacts:

Eddie Vanda
Course Contact Phone: +61 3 9925 4456
Course Contact Email:

Kenneth Falzon
Course Contact Phone: +61 3 9925 4716
Course Contact Email :


Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the performance outcomes, skills and knowledge required to perform individual work and work with others in a telecommunications technology.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTWOR2141A Work effectively in a telecommunications technology team


1. Plan skills development

Performance Criteria:

1.1. Seek advice on future career directions with appropriate people
1.2. Identify possible career directions in industry or organisation for personal advancement
1.3. Conduct self assessment of skills to identify skills gap and plan for further skills development
1.4. Determine appropriate methods to acquire additional skills
1.5. Prepare portfolio of evidence to support the skills development plan


2. Organise personal work priorities

Performance Criteria:

2.1. Ensure that work goals and objectives are understood, negotiated and agreed according to organisational requirements
2.2. Assess and prioritise workload to ensure tasks are completed within identified timeframes
2.3. Monitor and adjust personal work performance to ensure achievement of tasks


3. Participate in a team

Performance Criteria:

3.1. Consult team members to identify team purpose, roles, responsibilities, goals, plans and objectives
3.2. Develop strategies to support the team and seek assistance from team members when necessary to prevent conflict within the team
3.3. Give and receive feedback to assist in meeting team and organisation goals
3.4. Communicate unresolved issues to appropriate personnel to ensure action is taken in response to these matters

Learning Outcomes

Details of Learning Activities

Students will participate in a variety of teaching methods including: lectures, tutorials,practicals, class discussion, oral presentations, group work on projects, audio-visual presentations, and work on assignments and report writing.

The student must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of all elements of each competency in a flexible manner over a range of assessment tasks. The learning activities will include lectures, class room tutorials, practical exercises and work simulated projects.

Work simulation activities focus on technical leadership activities, which include:

  • team building,
  • identifying a team member’s work task,
  • clear and concise dissemination of ideas and information,
  • planning and organising activities to meet requested standards.

The student will demonstrate leadership characteristics, such as:

  • problem solving,
  • keeping records, and
  • documenting tasks.

Teaching Schedule

Week 1. Introduction and course overview
               Assessment requirements handed out:
                     Assignment 1 due week 8
                     Assignment 2 due week 15
                    Oral Presentation due week 17-18
Week 2. Teams v Groups
Week 3. Establishing communication processes
Week 4. Communicating with the team and management
Week 5. Leading by example
Week 6. Ethical behaviour
Week 7. Communicating expectations, roles and responsibilities
Week 8. Assignment 1 due / Setting goals and objectives
Week 9. Team participation
Week 10.Accountability and responsibility
Week 11.Supporting the team
Week 12.Providing feedback
Week 13.Dealing with issues and concerns
Week 14.Managing conflict
Week 15.Assignment 2 due / Problem solving and decision making
Week 16.Problem solving and decision making
Week 17.Team presentations: Oral Presentation
Week 18.Team presentations: Oral Presentation

Learning Resources

Prescribed Texts


Movie: 'Saving Private Ryan'

Other Resources

Overview of Assessment

The assessment is conducted in both theoretical and practical aspects of the course according to the performance criteria set in the National Training Package. Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards.  Feedback will be provided throughout the course.

To successfully complete this course you will be required to demonstrate competency in each assessment task detailed under Assessment Tasks section of Course Guide Part B.

Assessment Tasks

You are required to complete the following three assessment tasks:

1. Assignment 1 - handed out in week 1, due in Week 8
2. Assignment 2 - handed out in week 1, due in Week 15
3. Oral presentation - handed out in week 1, due in Week 17 or 18 as scheduled

All assessment tasks need to be successfully completed to demonstrate competence.

Your assessment for this course will be marked using the following table:

CA Competency Achieved
NYC Not yet Competent
DNS Did not Submit

Assessment Matrix

Assignment TaskElements
Assignment 1
1 and 2
Assignment 22 and 3
Oral presentation1,2 and 3


Other Information

Study and learning Support:

Study and Learning Centre (SLC) provides free learning and academic development advice to all RMIT students.
Services offered by SLC to support numeracy and literacy skills of the students are:

Assignment writing, thesis writing and study skills advice
Maths and science developmental support and advice
English language development

Please Refer to find more information about Study and learning Support

Disability Liaison Unit:

Students with disability or long-term medical condition should contact Disability Liaison Unit to seek advice and support to
complete their studies.

Please Refer to find more information about services offered by Disability Liaison Unit

Late submission:

Students requiring extensions for 7 calendar days or less (from the original due date) must complete and lodge an Application
for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager.
The application must be lodged no later than one working day before the official due date. The student will be notified within
no more than 2 working days of the date of lodgement as to whether the extension has been granted.

Students seeking an extension of more than 7 calendar days (from the original due date) must lodge an Application for Special
Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days
after the official due date.

Assignments submitted late without approval of an extension will not be accepted or marked.

Special consideration:

Please Refer;ID=riderwtscifm to find more information about special consideration


Plagiarism is a form of cheating and it is very serious academic offense that may lead to expulsion from the University.

Please Refer: to find more information about plagiarism.

Email Communication

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Student Directed Hours

* In this course, minimum student directed hours are 4 in addition to 16 scheduled teaching hours.
* Student directed hours involve completing activities such as reading online resources, assignments, individual student-teacher course-related consultation, and oral presentation preparation.

Course Overview: Access Course Overview