Course Title: Work effectively in a telecommunications technology team

Part B: Course Detail

Teaching Period: Term1 2016

Course Code: EMPL7016C

Course Title: Work effectively in a telecommunications technology team

School: 130T Vocational Engineering

Campus: City Campus

Program: C2220 - Certificate II in Telecommunications Cabling

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Eddie Vanda
Ph: +613 9925 4456

Kenneth Falzon
Ph: +613 9925 4716

Appointment by email

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the performance outcomes, skills and knowledge required to perform individual work and work with others in a telecommunications technology.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTWOR2141A Work effectively in a telecommunications technology team


1. Plan skills development

Performance Criteria:

1.1. Seek advice on future career directions with appropriate people
1.2. Identify possible career directions in industry or organisation for personal advancement.
1.3. Conduct self-assessment of skills to identify skills gap and plan for further skills development
1.4. Determine appropriate methods to acquire additional skills.
1.5. Prepare portfolio of evidence to support the skills development plan.


2. Organise personal work priorities

Performance Criteria:

2.1. Ensure that work goals and objectives are understood, negotiated and agreed according to organisational requirements.
2.2. Assess and prioritise workload to ensure tasks are completed within identified timeframes.
2.3. Monitor and adjust personal work performance to ensure achievement of tasks.


3. Participate in a team

Performance Criteria:

3.1. Consult team members to identify team purpose, roles, responsibilities, goals, plans and objectives.
3.2. Develop strategies to support the team and seek assistance from team members when necessary to prevent conflict within the team.
3.3. Give and receive feedback to assist in meeting team and organisation goals.
3.4. Communicate unresolved issues to appropriate personnel to ensure action is taken in response to these matters.

Learning Outcomes

Refer to Elements

Details of Learning Activities

Students will participate in a variety of teaching methods including: lectures, tutorials,practicals, class discussion, oral presentations, group work on projects, audio-visual presentations, and work on assignments and report writing.

The student must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of all elements of each competency in a flexible manner over a range of assessment tasks. The learning activities will include lectures, class room tutorials, practical exercises and work simulated projects.

Work simulation activities focus on technical leadership activities, which include:

  • team building,
  • identifying a team member’s work task,
  • clear and concise dissemination of ideas and information,
  • planning and organising activities to meet requested standards.

The student will demonstrate leadership characteristics, such as:

  • problem solving,
  • keeping records, and
  • documenting tasks.

Teaching Schedule

Assessment requirements handed out:
Assignment  due week 24
Oral Presentation due week 34, 35, 36
Week 2. Saving Private Ryan’ DVD
Week 3. Teams vs Groups
Week 4. Teacher-led presentation and discussions
Week 5. Teamwork (PPT)
Week 6. Activities: Why groups exist
Week 7. Work team attributes
Week 8. Establishing communication processes
Week 9. Communicating with the team and management
Week 10.Activity: teams to develop guidelines on how team meetings will be run throughout the course
Week 11 What is involved in being a team leader?”
Week 12 Organise and actively participate in your team meetings
Week 13 Leading by example
Week 14 Ethical behaviour
Week 15 Contrasting ethical and,
Week 16 unethical behaviour
Week 17 practising the steps for making ethical decisions
Week 18 Examining the benefits of creating an ethical workplace
Week 19 Developing a plan for applying ethical behaviour in the workplace
Week 20. Communicating expectations,
Week 21. Roles and responsibilities
Week 22.Work on Assignment 1
Week 23. Setting goals
Week 24. Setting objectives
Week 25. Team participation
Week 26. Accountability
Week 27. Responsibility
Week 28. Supporting the team
Week 29. Providing feedback
Week 30. Dealing with issues and concerns
Week 31. Managing conflict
Week 32. Problem solving and decision making
Week 33. Team presentations: Oral Presentation preparation
Week 34. Team presentations: Oral Presentation
Week 35. Team presentations: Oral Presentation
Week 36. Team presentations: Oral Presentation

Student Directed Hours

* In this course, minimum student directed hours are 4 in addition to 16 scheduled teaching hours.
* Student directed hours involve completing activities such as reading online resources, assignments, individual student-teacher course-related consultation, and oral presentation preparation.

Learning Resources

Prescribed Texts


Movie: 'Saving Private Ryan'

Other Resources

Students will be able to access information and learning materials through myRMIT and may be provided with additional materials in class. List of relevant reference books, resources in the library and accessible Internet sites will be provided where possible. During the course, you will be directed to websites to enhance your knowledge and understanding of difficult concepts.

Overview of Assessment

The assessment is conducted in both theoretical and practical aspects of the course according to the performance criteria set in the National Training Package. Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to personally demonstrate their assessment activities to their teacher/assessor. Feedback will be provided throughout the course. To successfully complete this course you will be required to demonstrate competency in each assessment task detailed under Assessment Tasks:


Assessment 1: Assignment

Assessment 2:  Oral presentation

These tasks assesses the following Course Learning Outcomes (CLOs):

Assessment Mapping Matrix 

Element/Performance Criteria covered


Oral presentation







































Assessment Tasks

You are required to complete the following two assessment tasks:

Assessment 1: Assignment 
Assessment 2:  Oral presentation Week 34, 35 and 36 as scheduled

 All assessment tasks need to be successfully completed to demonstrate competence.

Your assessment for this course will be marked using the following table:

CA Competency Achieved
NYC Not yet Competent
DNS Did not Submit

Assessment Matrix


Assessment 1.1 1.2 1.3 1.4 1.5 2.1 2.2 23 3.1 3.2 3.3 3.4
Assignment x x x x x x x x x x x x
Oral presentation x x x x x x x x x x x x

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL):

You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:
• Relevant
• Current
• Satisfies the learning/competency outcomes of the course
Please refer to  to find more information about credit transfer and RPL.

 Study and Learning Support:

Study and Learning Centre (SLC) provides free learning and academic development advice to you. Services offered by SLC to support your numeracy and literacy skills are:

- Assignment writing, thesis writing and study skills advice
- Maths and science developmental support and advice
- English language development

Please Refer  to find more information about Study and learning Support

Disability Liaison Unit:

If you are suffering from long-term medical condition or disability, you should contact Disability Liaison Unit to seek advice and support to complete your studies.

Please Refer  to find more information about services offered by Disability Liaison Unit.

Late Submission:

If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager.
The application must be lodged no later than one working day before the official due date. You will be notified within no more than 2 working days of the date of lodgement as to whether the extension has been granted.

If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date.

Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or marked.

Special Consideration:

Please refer  to find more information about special consideration.


Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.

Please Refer:  to find more information about plagiarism.

Email Communication:

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Course Overview: Access Course Overview