Course Title: Work effectively in telecommunications technology

Part B: Course Detail

Teaching Period: Term1 2017

Course Code: EMPL7102C

Course Title: Work effectively in telecommunications technology

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C2224 - Certificate II in Telecommunications Technology

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: vocengineering@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Kenneth Falzon
Teacher

School of Vocational Engineering, Health and Sciences
RMIT University
Building 57, Level 5
115 Queensberry Street
Carlton South, VIC 3053
Phone 03 9925 4716

kenneth.falzon@rmit.edu.au
Appointments by email

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

NIL

Course Description

This unit describes the skills and knowledge required to recognise the various sectors of the telecommunications industry and to perform individual work and work with others in telecommunications technology.

It applies to individuals who may undertake a range of simple tasks under close supervision and whose range of technical skills and knowledge is limited.

 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTWOR201 Work effectively in telecommunications technology

Element:

1. Plan skills development

Performance Criteria:

1.1. Seek advice on future career directions with appropriate people 
1.2. Identify possible career directions in industry or organisation for personal advancement.
1.3. Conduct self-assessment of skills to identify skills gap and plan for further skills development
1.4. Determine appropriate methods to acquire additional skills. 
1.5. Prepare portfolio of evidence to support the skills development plan.

Element:

2. Organise personal work priorities

Performance Criteria:

2.1. Ensure that work goals and objectives are understood, negotiated and agreed according to organisational requirements.
2.2. Assess and prioritise workload to ensure tasks are completed within identified timeframes.
2.3. Monitor and adjust personal work performance to ensure achievement of tasks.

Element:

3. Participate in a team

Performance Criteria:

3.1. Consult team members to identify team purpose, roles, responsibilities, goals, plans and objectives. 

3.2. Develop strategies to support the team and seek assistance from team members when necessary to prevent conflict within the team.

3.3. Give and receive feedback to assist in meeting team and organisation goals.

3.4. Communicate unresolved issues to appropriate personnel to ensure action is taken in response to these matters.


Learning Outcomes


Refer to Elements


Details of Learning Activities

Students will participate in a variety of teaching methods including: lectures, tutorials,practicals, class discussion and work on assignment.


Teaching Schedule

Week 1. Introduction
Week 2. Teacher-led presentation and discussions
Week 3. Teams vs Groups
Week 4. Teacher-led presentation and discussions
Week 5. Teamwork (PPT)
Week 6. Activities: Why groups exist
Week 7. Work team attributes
Week 8. Establishing communication processes
Week 9. Communicating with the team and management
Week 10.Activity: teams to develop guidelines on how team meetings will be run throughout the course
Week 11 What is involved in being a team leader?”
Week 12 Organise and actively participate in your team meetings
Week 13 Leading by example
Week 14 Ethical behaviour
Week 15 Contrasting ethical and,
Week 16 unethical behaviour
Week 17 practising the steps for making ethical decisions
Week 18 Examining the benefits of creating an ethical workplace
Week 19 Developing a plan for applying ethical behaviour in the workplace
Week 20. Communicating expectations,
Week 21. Roles and responsibilities
Week 22.Work on Assignment 1
Week 23. Setting goals
Week 24. Setting objectives
Week 25. Team participation
Week 26. Accountability
Week 27. Responsibility
Week 28. Supporting the team
Week 29. Providing feedback
Week 30. Dealing with issues and concerns
Week 31. Managing conflict
Week 32. Problem solving and decision making
Week 33. Work on Assignment 2
Week 34. Work on Assignment 2
Week 35. Work on Assignment 2
Week 36. Providing feedback

Student Directed Hours

* In this course, minimum student directed hours are 4 in addition to 16 scheduled teaching hours.
* Student directed hours involve completing activities such as reading online resources, assignments, individual student-teacher course-related consultation, and oral presentation preparation.


Learning Resources

Prescribed Texts


References


Other Resources

Students will be able to access information and learning materials through myRMIT and may be provided with additional materials in class. List of relevant reference books, resources in the library and accessible Internet sites will be provided where possible. During the course, you will be directed to websites to enhance your knowledge and understanding of difficult concepts.


Overview of Assessment

Assessment Tasks

Students must pass each of the following assessment tasks to demonstrate competent.

Assessments 
Assessment 1Assignment 1
Assessment 2Assignment 2

 

These tasks assesses the following Course Learning Outcomes (CLOs):

Assessment Mapping Matrix

 

Elements/Performance Criteria covered

Assessment 1

Assessment 2

1.1

x

x

1.2

x

x

1.3

x

x

1.4

x

x

1.5

x

x

1.6

x

x

1.7

x

x

2.1

x

x

2.2

x

x

2.3

x

x

2.4

x

x

2.5

x

x

3.1

x

x

3.2

x

x

3.3

x

x

3.4

x

x

 

 


Assessment Tasks

You are required to complete the following two assessment tasks:

Assessment 1: Assignment 1
Assessment 2: Assignment 2


All assessment tasks need to be successfully completed to demonstrate competence.

Your assessment for this course will be marked using the following table:

CA Competency Achieved
NYC Not yet Competent
DNS Did not Submit


Assessment Matrix

Elements/Performance Criteria covered

Assessment 1

Assessment 2

1.1

x

x

1.2

x

x

1.3

x

x

1.4

x

x

1.5

x

x

1.6

x

x

1.7

x

x

2.1

x

x

2.2

x

x

2.3

x

x

2.4

x

x

2.5

x

x

3.1

x

x

3.2

x

x

3.3

x

x

3.4

x

x

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL):

You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:
• Relevant
• Current 
• Satisfies the learning/competency outcomes of the course
Please refer to http://www.rmit.edu.au/students/enrolment/credit  to find more information about credit transfer and RPL.

 Study and Learning Support:

Study and Learning Centre (SLC) provides free learning and academic development advice to you. Services offered by SLC to support your numeracy and literacy skills are:

- Assignment writing, thesis writing and study skills advice 
- Maths and science developmental support and advice 
- English language development

Please Refer http://www.rmit.edu.au/studyandlearningcentre  to find more information about Study and learning Support

Disability Liaison Unit:

If you are suffering from long-term medical condition or disability, you should contact Disability Liaison Unit to seek advice and support to complete your studies.

Please Refer http://www.rmit.edu.au/disability  to find more information about services offered by Disability Liaison Unit.

Late Submission:

If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager. 
The application must be lodged no later than one working day before the official due date. You will be notified within no more than 2 working days of the date of lodgement as to whether the extension has been granted.

If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date.

Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or marked.

Special Consideration:

Please refer http://www.rmit.edu.au/students/specialconsideration  to find more information about special consideration.

Plagiarism:

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.

Please Refer: http://www.rmit.edu.au/academicintegrity  to find more information about plagiarism.

Email Communication:

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Course Overview: Access Course Overview