Course Title: Work effectively in the plumbing and services sector

Part A: Course Overview

Program: C3171 Certificate III in Plumbing

Course Title: Work effectively in the plumbing and services sector

Portfolio: SEH Portfolio Office

Nominal Hours: 12

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Course Description

This unit of competency specifies the outcomes required to prepare for and sustain effective work within the plumbing and services sector of the building and construction industry. It requires the ability to accept instructions, work with others, plan activities and perform tasks as well as participate in workplace planning and meetings.
The unit requires effective participation in a plumbing and services workplace to promote a harmonious and efficient work environment. It covers the identification and clarification of the sector work context and setting, acceptance of responsibility by the individual, criteria for working in a team, individual career path improvement and the participation in meetings.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BCPCM2001A Work effectively in the plumbing and services sector


1. Identify the industry work context and setting

2. Organise and accept responsibility for own workload

3. Work in a team

4. Participate in identifying and pursuing own development needs

5. Participate in workplace meetings

Learning Outcomes

Overview of Assessment

Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to personally demonstrate their assessment activities to their teacher/assessor. Feedback will be provided throughout the course.