Course Title: Carry out interactive workplace communication

Part A: Course Overview

Program: C3269 Certificate III in Plumbing

Course Title: Carry out interactive workplace communication

Portfolio: SEH Portfolio Office

Nominal Hours: 10

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)


Course Contact: Warren James

Course Contact Phone: +61 3 9925 4632

Course Contact Email: warren.james@rmit.edu.au



Course Description

This unit of competency specifies the outcomes required to communicate effectively through oral, visual and written means of communication in order to facilitate work practices that are safe, meet specifications and provide quality outcomes.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Nil.



National Competency Codes and Titles

National Element Code & Title:

CPCPCM2002A Carry out interactive workplace communication

Elements:

1. Apply oral communication.

2. Apply visual communication.

3. Apply written communication and signage.


Learning Outcomes


Overview of Assessment

Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to personally demonstrate their assessment activities to their teacher/assessor. Feedback will be provided throughout the course.