Course Title: Contribute to effective workplace relationships

Part A: Course Overview

Program: C3271 Certificate III in Allied Health Assistance

Course Title: Contribute to effective workplace relationships

Portfolio: SEH Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)

Course Contact: Veemita Kaul

Course Contact Phone: +61 3 9925 4662

Course Contact Email:

Course Description

This course describes the performance outcomes, skills and knowledge required to gather information and maintain effective working relationships and networks, with particular regard to communication and representation.

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no pre-requisites or co-requisites for this course.

National Competency Codes and Titles

National Element Code & Title:

BSBFLM303C Contribute to effective workplace relationships


Contribute to positive outcomes

Encourage trust and confidence

Identify and use networks and relationships

Seek, receive and communicate information and ideas

Learning Outcomes

Overview of Assessment

The assessments will involve various oral and written methods to assess knowledge and understanding of the concepts involved in this competency.