Course Title: Communicate and work effectively in health

Part A: Course Overview

Program: C3271 Certificate III in Allied Health Assistance

Course Title: Communicate and work effectively in health

Portfolio: SEH Portfolio Office

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)

Course Contact: Veemita Kaul

Course Contact Phone: +61 3 9925 4662

Course Contact Email:

Course Description

This course illustrates the skills and knowledge required to work effectively in a health setting with clients, staff, visitors, suppliers and others to meet established work requirements.

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no pre-requisites or co-requisites for this course.

National Competency Codes and Titles

National Element Code & Title:

HLTHIR301B Communicate and work effectively in health


Communicate effectively in a health setting

Maintain professional work standards

Practise high standards of personal hygiene

Promote a positive approach to health

Take responsibility for personal skill development

Work effectively within the health care system

Work ethically

Learning Outcomes

Overview of Assessment

Assessment will be completing case studies and responding to  different activities to  address appropriate application of knowledge for this course.