Course Title: Carry out interactive workplace communication

Part A: Course Overview

Program: C3292 Certificate III in Fire Protection

Course Title: Carry out interactive workplace communication

Portfolio: SEH Portfolio Office

Nominal Hours: 10

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Course Description

This unit of competency specifies the outcomes required to communicate effectively through oral, visual and written means of communication in order to facilitate work practices that are safe, meet specifications and provide quality outcomes.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

CPCPCM2002A Carry out interactive workplace communication


1. Apply oral communication.

2. Apply visual communication.

3. Apply written communication and signage.

Learning Outcomes

Overview of Assessment

Assessment will incorporate a variety of methods including written,oral, practical tasks and activities.
You will be asked to personally demonstrate to your teacher/assessor the practical skills gained during this course to the relevant industry standards. Assessment activities will occur throughout this course and feedback will be provided at regular intervals.