Course Title: Work effectively in the plumbing and services sector

Part A: Course Overview

Program: C3292 Certificate III in Fire Protection

Course Title: Work effectively in the plumbing and services sector

Portfolio: SEH Portfolio Office

Nominal Hours: 12

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Course Description

This unit of competency specifies the outcomes required to prepare for and sustain effective work within the plumbing and services sector of the building and construction industry. It requires the ability to accept instructions, work with others, plan activities and perform tasks, as well as participate in workplace planning and meetings. Outcomes include effective participation in a plumbing and services workplace to promote a harmonious and efficient work environment. The unit covers the identification and clarification of the sector work context and setting, acceptance of workplace responsibility by the individual, working in a team, individual career path improvement and participation in meetings.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Prerequisite units: CPCPCM2023A Carry out OHS requirements

National Competency Codes and Titles

National Element Code & Title:

CPCPCM2021A Work effectively in the plumbing and services sector


1. Identify the industry work context and setting.

2. Organise and accept responsibility for own workload.

3. Work in a team.

4. Participate in identifying and pursuing own development needs and processes.

Learning Outcomes

Overview of Assessment

Assessment will incorporate a variety of methods including written,oral, practical tasks and activities.
You will be asked to personally demonstrate to your teacher/assessor the practical skills gained during this course to the relevant industry standards. Assessment activities will occur throughout this course and feedback will be provided at regular intervals.