Course Title: Contribute to effective workplace relationships

Part A: Course Overview

Program: C3300 Certificate III in Allied Health Assistance

Course Title: Contribute to effective workplace relationships

Portfolio: SEH Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)

Course Contact: Veemita Kaul

Course Contact Phone: +61 3 9925 4662

Course Contact Email:

Course Description

This course describes the performance outcomes, skills and knowledge required to gather information and maintain
effective working relationships and networks, with particular regard to communication and representation.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Not applicable.

National Competency Codes and Titles

National Element Code & Title:

BSBFLM303C Contribute to effective workplace relationships


1. Seek, receive and communicate information and ideas

2. Encourage trust and confidence

3. Identify and use networks and relationships

4. Contribute to positive outcomes

Learning Outcomes

Overview of Assessment

A range of assessment tools will be used including assignments, case studies and class room activities to assess the competence in the knowledge and skills required for this course.