Course Title: Communicate and work in health or community services

Part A: Course Overview

Program: C3319 Certificate III in Individual Support

Course Title: Communicate and work in health or community services

Portfolio: Vocational Education

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

GEDU6078C

City Campus

TAFE

365T Global, Urban and Social Studies

Face-to-Face

Term1 2017,
Term2 2017,
Term1 2018

Course Contact: Renee Costa

Course Contact Phone: 9925 0886

Course Contact Email: renee.costa@rmit.edu.au



Course Description

In this unit you will acquire the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers. 

The skills gained in this unit will apply to a range of health and community service contexts where you may be required to communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

CHCCOM005 Communicate and work in health or community services

Elements:

1. Communicate effectively with people

 

2. Collaborate with colleagues

 

3. Address constraints to communication

 

4. Report problems to supervisor

 

5. Complete workplace correspondence and documentation

 

6. Contribute to continuous improvement

 


Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Overview of Assessment

        

 

 

This unit of competency is delivered and assessed with the unit of competency Work legally and ethically (CHCLEG001)

There will be three forms of assessment and they will include a research task, questions and answers in relation to the unit of competency and practical assessment either in a simulated or workplace environment.

The assessment tasks are as follows:

Task 1: Research questions

Task 2: Questions and answers

Task 3: Observation in either a simulated or workplace environment



If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

A student charter http://www.rmit.edu.au/about/studentcharter summarises your responsibilities as an RMIT student as well as those of your teacher 

Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online: http://www1.rmit.edu.au/browse;ID=c15i3ciaq8ca