Course Title: Work with diverse people
Part B: Course Detail
Teaching Period: Term1 2016
Course Code: GEDU6077C
Course Title: Work with diverse people
School: 365T Global, Urban and Social Studies
Campus: City Campus
Program: C3319 - Certificate III in Individual Support
Course Contact: Renee Costa
Course Contact Phone: 9925 0886
Course Contact Email: email@example.com
Name and Contact Details of All Other Relevant Staff
Gwen Cawsey – firstname.lastname@example.org
Maria Pleitez- email@example.com
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
In this unit you will acquire the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations. These include Aboriginal and Torres Strait Islander people.
This unit applies to all workers working across the Aged Care, Home and community care and Disability sectors.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title:
CHCDIV001 Work with diverse people
1.Reflect on own perspectives
3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs
2. Appreciate diversity and inclusiveness and their benefits
2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all
3. Communicate with people from diverse backgrounds and situations
4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required
4. Promote understanding across diverse groups
1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
Examples of learning activities
· class exercises to review discussions/lectures
· practical demonstrations in studio
· Blog/Wiki or other online discussion and participation
· analysis/critique of relevant reading material
· design activities or projects
· peer learning
· guest lecture/presentation
peer teaching and class presentations
· group discussion
· independent project based work
· group activities/projects
· ‘workshopping’ of student projects including peer/lecturer feedback
· practical placement
· simulated workplaces
· Workplace diversity
· Identify and reflect on own social and cultural perspectives and biases
· Work with awareness of own limitations in self and social awareness
· Appreciate diversity and inclusiveness and their beliefs
· Responding to diversity/culture and age
· Contribute to the development of workplace and professional relationships based on appreciation of diversity
· Use work practices that make environment safe for all non-discriminatory attitudes
· Effective strategies to communicate in the most efficient way possible
· Communicating with assistance from a bilingual person
· Negotiating cross-cultural conflict
· Address any difficulties with appropriate people
· How to overcome communication barriers
RMIT will provide you with resources and tools for learning in this course through our online systems and access to specialised facilities and relevant software. You will also have access to the library resources. Students will need to purchase an RMIT polo top as uniform for placement
Overview of Assessment
This unit of competency is delivered and assessed with the unit of competency Provide Home and Community Support Services (CHCHCS001)
There will be three forms of assessment and they will include a research task, questions and answers in relation to the unit of competency and practical assessment either in a simulated or workplace environment.
The assessment tasks are as follows:
Task 1: Questions and answers
Task 2: Research questions
Task 3: Observation in either a simulated or workplace environment
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.
A student charter http://www.rmit.edu.au/about/studentcharter summarises your responsibilities as an RMIT student as well as those of your teachers.
Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online: http://www1.rmit.edu.au/browse;ID=c15i3ciaq8ca
To demonstrate competency in this course you will need to complete all of the following pieces of assessment to a satisfactory standard. You will receive written feedback on all assessment (refer to MyRMIT for assessment criteria).
Task 1: A written discussion on a set questions on providing appropriate health and community services to clients from diverse backgrounds
Task 2:A group research activity with a written report on the findings on a range of research topics relating to providing culturally safe services to Aboriginal and / or Torres Strait Islander clients in health and community services.
This task requires you to answer a series of written and verbal questions on providing culturally safe health and community services to clients from diverse backgrounds and to Aboriginal and / or Torres Strait Islander clients.
Students will be given an assessment marking guide for reference at the time that the assessment tasks are distributed.
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students
Cover Sheet for Submissions
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of implications of plagiarism.
It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Applying for an Extension
Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. Speak with your teacher or course coordinator regarding applying for an extension.
Applying for Special Consideration
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see:
Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source.
If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website: http://www.rmit.edu.au/academicintegrity
The RMIT library provides tools to assist with your referencing http://www1.rmit.edu.au/library/referencing
Plagiarism and Collusion
Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.
Examples of plagiarism include:
· Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
· Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
· Piecing together text from one or more sources and adding only linking sentences;
· Copying or submitting whole or parts of computer files without acknowledging their source;
· Copying designs or works of art and submitting them as your original work;
· Copying a whole or any part of another student’s work; and
· Submitting work as your own that someone else has done for you.
· Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.
For further information, please see the RMIT Plagiarism Policy – http://www.rmit.edu.au/browse;ID=sg4yfqzod48g1 (unresolved) – and the RMIT Student Conduct Regulations – http://www1.rmit.edu.au/browse;ID=r7a7an6qug93
The originality verification software Turnitin may be used in this course. For details, see: http://www.turnitin.com
RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints.
Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.
Student Complaints Policy: http://www1.rmit.edu.au/policies/studentcomplaintspolicy
Student complaints Procedure: http://www1.rmit.edu.au/browse;ID=i1lexipvjt22
Student Complaints Form: http://mams.rmit.edu.au/v4ujvmyojugxz.pdf
Students must obtain their own police check by the due date and pay the associated costs. Students who do not obtain a required police clearance by the due date shall not be able to undertake a practical placement or work experience activity that requires a Police Check.
The University shall not be obligated to organise a placement for a student who does not wish to obtain a Police Check.
Where required by the workplace, students shall provide a copy of their police check on request.
If a student is rejected by a workplace on the basis of a Police Check, the following actions shall occur, as appropriate:
- advise the student of the outcome; and
- discuss placement options with the student; and/or
- provide program and career counselling.
RMIT will not store Police Checks on student files.
Early Termination of Placement
Under section 6 of the WIL Procedure, a placement may be ended early by the host organisation or School due to the student’s conduct and/or performance during the placement.
Possible reasons for such decisions may include, but are not limited to
· failure to follow processes required for safety
· breach of client or patient confidentiality
· failure to comply with the instructions of supervisors
· or other unprofessional behaviour
Where a placement ends early, a meeting will be convened to discuss the sequence of events that led to the termination. This meeting will precede any consideration of a student’s progress by the Progress Panel (if applicable) or Program Assessment Board.
Course Overview: Access Course Overview