Course Title: Support independence and wellbeing

Part B: Course Detail

Teaching Period: Term2 2016

Course Code: HWSS6076C

Course Title: Support independence and wellbeing

School: 365T Global, Urban and Social Studies

Campus: City Campus

Program: C3319 - Certificate III in Individual Support

Course Contact: Renee Costa

Course Contact Phone: 9925 0886

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Gwen Cawsey –
Maria Pleitez-

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

In this unit you will acquire the skills and knowledge necesary to provide individualised services in ways that support clients/ residents independence, as well as their physical and emotional wellbeing.

This unit will apply in a range of community services contexts when providing frontline support services within the context of an established individualised plan.       

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCCS023 Support independence and wellbeing


1. Recognise and support individual differences


Performance Criteria:

1.1 Recognise and respect the person's social, cultural and spiritual differences 1.2 Avoid imposing own values and attitudes on others and support the person to express their own identity and preferences 1.3 Consider the person's individual needs, stage of life, development and strengths when engaging in support activities 1.4 Recognise, respect and accommodate the person's expressions of identity and sexuality as appropriate in thecontext of their age or stage of life 1.5 Promote and facilitate opportunities for participation in activities that reflect the person's individual physical, social, cultural and spiritual needs


2. Promote independence


Performance Criteria:

2.1 Support the person to identify and acknowledge their own strengths and self-care capacity 2.2 Assist the person to identify opportunities to utilise their strengths, while communicating the importance of using available support when required 2.3 Provide information and assistance to the person in order to facilitate access to support services and resources when needed 2.4 Provide support that allows the person to self manage their own service delivery as appropriate 2.5 Encourage the person to build, strengthen and maintain independence


3. Support physical wellbeing


Performance Criteria:

3.1 Promote and encourage daily living habits that contribute to healthy lifestyle 3.2 Support and assist the person to maintain a safe and healthy environment 3.3 Identify hazards and report according to organisation procedures 3.4 Identify variations in a person's physical condition and report according to organisation procedures 3.5 Recognise indications that the person's physical situation is affecting their wellbeing and report according to organisation procedures 3.6 Identify physical health situations beyond scope of own role and report to relevant person


4. Support social, emotional and psychological wellbeing


Performance Criteria:

4.1 Promote self-esteem and confidence through use of positive and supportive communication 4.2 Contribute to the person's sense of security through use of safe and predictable routines 4.3 Encourage and facilitate participation in social, cultural, spiritual activities, using existing and potential new networks and as per the person's preferences 4.4 Identify aspects of supporting a person's wellbeing outside scope of knowledge, skills and/or job role and seek appropriate support 4.5 Identify variations to a person's wellbeing and report according to organisation procedures 4.6 Identify any cultural or financial issues impacting on the person's wellbeing 4.7 Identify the person's risk and protective factors in relation to mental health 4.8 Recognise and report possible indicators of abuse or neglect and report according to organisation procedures 4.9 Identify situations beyond scope of own role and report to relevant person

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities


Examples of learning activities

·         class exercises to review discussions/lectures

·         practical demonstrations in studio

·         Blog/Wiki or other online discussion and participation

·         analysis/critique of relevant reading material

·         seminars/workshops

·         group projects

·         peer learning

·         guest lecture/presentation

·         peer teaching and class presentations

·         group discussion

·         research

·         independent project based work

·         group activities/projects

·         ‘workshopping’ of student projects including peer/lecturer feedback

·         practical placement

·         simulated workplaces

Teaching Schedule

Session 1
• Recognize and respect the person’s social, cultural and spiritual differences
• Recognize, respect and accommodate the person’s expressions of identity and sexuality as appropriate in the context of their age or stage of life
• Promote and facilitate opportunities for participation in activities that reflect the persons individual physical, social, cultural and spiritual needs

Session 2
• Support the person to identify and acknowledge their own strengths and self-care capacity
• Provide support that allows the person to self-manage their own service delivery as appropriate
• Encourage the person to build their strength and maintain independence

Session 3
• Promote and encourage daily living habits that contribute to healthy lifestyle
• Identify hazards and report according to organisation procedure
• Promote self-esteem and confidence through use of positive and supportive communication
• Recognize and respect possible indicators of abuse or neglect and report according to organisation procedures

Learning Resources

Prescribed Texts



Referencing guide:
Author’s family name, initial(s) Year of publication, Publication title, Publication details.
eg. Bauman, Z 1999, Globalization and culture, Polity Press, Oxford. If website, a few more details are required:
eg. World Health Organization 2014, WHO recommendations for routine immunization - summary tables, World Health Organization, viewed 1 May 2014, <> You are advised to look at the course at myRMIT for ongoing updated information.

Other Resources

RMIT will provide you with resources and tools for learning in this course through our online systems and access to specialised facilities and relevant software. You will also have access to the library resources. Students will need to purchase an RMIT polo top as uniform for placement

Overview of Assessment

 There will be two forms of assessment and they will include a task that requires you to draw on your experience from you placement and answer the questions and practical assessment in your workplace environment.

The assessment tasks are as follows:

Task 1: Scenarios from your placement experience

Task 2: Practical assessment through observation on placement




If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

A student charter summarises your responsibilities as an RMIT student as well as those of your teachers.

Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online:;ID=c15i3ciaq8ca

Assessment Tasks

To demonstrate competency in this course you will need to complete all of the following pieces of assessment to a satisfactory standard. You will receive written feedback on all assessment (refer to MyRMIT for assessment criteria).

Assessment 1: Written activity

Task 1: This task will require you to write a report outlining three times you have helped three different clients. This will include a description of the client, how you supported them, the strategies you used to support their physical wellbeing and the strategies you used to support them socially, emotionally and psychologically.

Task 2: This task requires researching and reporting on a variety of topics including, but not limited to basic human needs, wellbeing, mental health issues, abuse and neglect and legal and ethical requirements in practice.

Assessment 2: Written/Verbal questions 

This task requires you to answer a series of written and verbal questions on three times you have helped three different clients, how you supported them and how you addressed their wellbeing socially, emotionally and psychologically within a legal and ethical framework.

Skills must have been demonstrated in a relevant workplace with the addition of simulations and scenarios where the full range of contexts and situations have not been provided in the workplace. Where simulation is used it must reflect real working conditions and contingencies by modelling industry operating conditions and contingencies, as well as using suitable facilities, equipment and resources, including:

- individualised plans and any relevant equipment outlined in the plan

- modelling of industry operating conditions including real interactions with the person and their carers

Overall, assessment must involve some real interactions with the person and their families/carers.


Assessment Matrix

 Students will be given an assessment marking guide for reference at the time that the assessment tasks are distributed.

Other Information


Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters:

Cover Sheet for Submissions
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of implications of plagiarism.

It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

Applying for an Extension
Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. Speak with your teacher or course coordinator regarding applying for an extension.

Applying for Special Consideration
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see:

Academic Integrity
Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source.

If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website:
The RMIT library provides tools to assist with your referencing

Plagiarism and Collusion
Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.

Examples of plagiarism include:
• Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
• Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
• Piecing together text from one or more sources and adding only linking sentences;
• Copying or submitting whole or parts of computer files without acknowledging their source;
• Copying designs or works of art and submitting them as your original work;
• Copying a whole or any part of another student’s work; and
• Submitting work as your own that someone else has done for you.
• Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.

For further information, please see the RMIT Plagiarism Policy –;ID=sg4yfqzod48g1 – and the RMIT Student Conduct Regulations –;ID=r7a7an6qug93

Plagiarism Software
The originality verification software Turnitin may be used in this course. For details, see:

Complaints Procedure:
RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints.

Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.

Student Complaints Policy:
Student complaints Procedure:;ID=i1lexipvjt22
Student Complaints Form:


Police Checks
Students must obtain their own police check by the due date and pay the associated costs. Students who do not obtain a required police clearance by the due date shall not be able to undertake a practical placement or work experience activity that requires a Police Check.

The University shall not be obligated to organise a placement for a student who does not wish to obtain a Police Check.

Where required by the workplace, students shall provide a copy of their police check on request.

If a student is rejected by a workplace on the basis of a Police Check, the following actions shall occur, as appropriate:
- advise the student of the outcome; and
- discuss placement options with the student; and/or
- provide program and career counselling.

RMIT will not store Police Checks on student files.

Early Termination of Placement

Under section 6 of the WIL Procedure, a placement may be ended early by the host organisation or School due to the student’s conduct and/or performance during the placement.

Possible reasons for such decisions may include, but are not limited to-

• failure to follow processes required for safety
• breach of client or patient confidentiality
• failure to comply with the instructions of supervisors
• or other unprofessional behaviour

Where a placement ends early, a meeting will be convened to discuss the sequence of events that led to the termination. This meeting will precede any consideration of a student’s progress by the Progress Panel (if applicable) or Program Assessment Board.

Course Overview: Access Course Overview