Course Title: Support relationships with carers and families

Part B: Course Detail

Teaching Period: Term2 2016

Course Code: HWSS6081C

Course Title: Support relationships with carers and families

School: 365T Global, Urban and Social Studies

Campus: City Campus

Program: C3319 - Certificate III in Individual Support

Course Contact: Renee Costa

Course Contact Phone: 9925 0886

Course Contact Email: renee.costa@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Gwen Cawsey – gwen.cawsey@rmit.edu.au
Maria Pleitez- maria.pleitez@rmit.edu.au

Nominal Hours: 70

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this unit you will acquire the skills and knowledge required to work positively with the carers and families of people using the service based on an understanding of their support needs

This unit applies to workers across a range of community services contexts.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCCS025 Support relationships with carers and families

Element:

1. Include carers and family members as part of the support team

 

Performance Criteria:

1.1 Assess and acknowledge the role and importance of carers and family members for the person 1.2 Work in a manner that recognises and supports carer's relationship with, and knowledge about, the person with support needs 1.3 Identify the knowledge and skills of the carer that complement the role of the worker 1.4 Involve carers and families in the design and delivery of the person's support services

Element:

2. Assess and respond to changes in the care relationship

 

Performance Criteria:

2.1 Assess potential risks of change to the care relationship including any potential physical and psychological harm to carers and the person 2.2 Support the person, carer and family to identify and use strategies that maximise positive aspects of change and transition 2.3 Support carers, families and friends to maximise ongoing support and involvement in the life of the person

Element:

3. Monitor and promote carer rights, health and well being

 

Performance Criteria:

3.1 Respect the confidentiality and privacy of the carer, as well as the person with support needs 3.2 Identify and respond to the need for services required by the carer to support the care relationship with the person 3.3 Identify and respond to issues that may impact on the physical and emotional health and well being of the carer 3.4 Provide carers and families with information about carer support services


Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

Examples of learning activities:

·         class exercises to review discussions/lectures

·         practical demonstrations in studio

·         Blog/Wiki or other online discussion and participation

·         analysis/critique of relevant reading material

·         seminars/workshops

·         group projects

·         peer learning

·         guest lecture/presentation

·         peer teaching and class presentations

·         group discussion

·         research

·         independent project based work

·         group activities/projects

·         ‘workshopping’ of student projects including peer/lecturer feedback

·         practical placement

·         simulated workplaces


Teaching Schedule

Session 1
Assess and acknowledge the role and importance of carer’s and family members for the person
• Involve carer’s and family in the design and delivery of the persons support services
• Access and equity

Session 2:
• Identify key changes that may include risk of care relationship breakdown
• Support the person, carer and family to identify and use strategies that maximize positive aspects of change and transition
• Support carer’s family and friends to maximize ongoing support and involvement in the life of the person

Session 3
• Respect the confidentiality and privacy of the carer as well as the person with support needs
• Current best practice approaches for service delivery
• Identify and respond to the need for services required by the carer and issues that may impact on the physical and emotional health and well-being of the carer


Learning Resources

Prescribed Texts

 None


References

Referencing guide:
http://www.rmit.edu.au/library/referencing-guides:
Author’s family name, initial(s) Year of publication, Publication title, Publication details.
eg. Bauman, Z 1999, Globalization and culture, Polity Press, Oxford. If website, a few more details are required:
eg. World Health Organization 2014, WHO recommendations for routine immunization - summary tables, World Health Organization, viewed 1 May 2014, <http://www.who.int/immunization/policy/immunization_tables/en/> You are advised to look at the course at myRMIT for ongoing updated information.


Other Resources

RMIT will provide you with resources and tools for learning in this course through our online systems and access to specialised facilities and relevant software. You will also have access to the library resources. Students will need to purchase an RMIT polo top as uniform for placement


Overview of Assessment

There will be three forms of assessment and they will include a research task, questions and answers in relation to the unit of competency and practical assessment either in a simulated or workplace environment.

The assessment tasks are as follows:

Task 1: Questions and answers

Task 2: Research questions

Task 3: Observation in a simulated and workplace environment

 

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more

A student charter http://www.rmit.edu.au/about/studentcharter summarises your responsibilities as an RMIT student as well as those of your teachers.

Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online: http://www1.rmit.edu.au/browse;ID=c15i3ciaq8ca


Assessment Tasks

To demonstrate competency in this course you will need to complete all of the following pieces of assessment to a satisfactory standard. You will receive written feedback on all assessment (refer to MyRMIT for assessment criteria).

Assessment One:

 

Task 1: This task requires you to write an information pamphlet that will inform community care workers on how to provide supporting relationships with carers and families.

 

Task 2: This task requires you to research and report on a variety of topics including, but not limited to; the impact of a caring role on families, carers, friends, roles and responsibilities of people in the care relationship, current service delivery and organisational policies and procedures.

 

Assessment Two:

 

This task requires you to answer a series of verbal and written questions on providing supporting relationships with carers and families, including the impact of a caring role on families, carers, friends, roles and responsibilities of people in the care relationship, current service delivery and organisational policies and procedures.

 Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must have been met for this unit:

- use of suitable facilities, equipment and resources, including organisation policy, protocols and procedures relevant to carers and families
-modelling of industry operating conditions and contingencies, including people, carers or family members with whom the candidate can interact


Assessment Matrix

Students will be given an assessment marking guide for reference at the time that the assessment tasks are distributed.

Other Information

           

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students

Cover Sheet for Submissions
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of implications of plagiarism.

Attendance
It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

Applying for an Extension

Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. Speak with your teacher or course coordinator regarding applying for an extension.

Applying for Special Consideration

If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see:

http://www1.rmit.edu.au/students/specialconsideration

Academic Integrity

Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source.

If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website: http://www.rmit.edu.au/academicintegrity

The RMIT library provides tools to assist with your referencing http://www1.rmit.edu.au/library/referencing

Plagiarism and Collusion

Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.

Examples of plagiarism include:

· Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;

 

 

· Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;

· Piecing together text from one or more sources and adding only linking sentences;

· Copying or submitting whole or parts of computer files without acknowledging their source;

· Copying designs or works of art and submitting them as your original work

· Copying a whole or any part of another student’s work; and

· Submitting work as your own that someone else has done for you.

· Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.

For further information, please see the RMIT Plagiarism Policy –  http://www.rmit.edu.au/browse;ID=sg4yfqzod48g1 (unresolved) – and the RMIT Student Conduct Regulations – http://www1.rmit.edu.au/browse;ID=r7a7an6qug93

Plagiarism Software

The originality verification software Turnitin may be used in this course. For details, see: http://www.turnitin.com

Complaints Procedure:

RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints.

Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.

Student Complaints Policy: http://www1.rmit.edu.au/policies/studentcomplaintspolicy

Student complaints Procedure: http://www1.rmit.edu.au/browse;ID=i1lexipvjt22

Student Complaints Form: http://mams.rmit.edu.au/v4ujvmyojugxz.pdf

Police Checks

Students must obtain their own police check by the due date and pay the associated costs. Students who do not obtain a required police clearance by the due date shall not be able to undertake a practical placement or work experience activity that requires a Police Check.

The University shall not be obligated to organise a placement for a student who does not wish to obtain a Police Check.

Where required by the workplace, students shall provide a copy of their police check on request.

If a student is rejected by a workplace on the basis of a Police Check, the following actions shall occur, as appropriate:

-               advise the student of the outcome; and

-               discuss placement options with the student; and/or

-               provide program and career counselling.

RMIT will not store Police Checks on student files.

Early Termination of Placement

Under section 6 of the WIL Procedure, a placement may be ended early by the host organisation or School due to the student’s conduct and/or performance during the placement.

Possible reasons for such decisions may include, but are not limited to-

·         failure to follow processes required for safety

·         breach of client or patient confidentiality

·         failure to comply with the instructions of supervisors

·         or other unprofessional behaviour

Where a placement ends early, a meeting will be convened to discuss the sequence of events that led to the termination. This meeting will precede any consideration of a student’s progress by the Progress Panel (if applicable) or Program Assessment Board.

Course Overview: Access Course Overview