Course Title: Communicate in the workplace

Part B: Course Detail

Teaching Period: Term1 2020

Course Code: GEDU6120C

Course Title: Communicate in the workplace

Important Information:

This course is clustered with the following course for delivery and assessment:

RMIT Code

RMIT Course name

National Code

EASC5069C

Participate in environmentally sustainable work practices

MSMENV272

School: 375T Vocational Design and Social Context

Campus: Brunswick Campus

Program: C3394 - Certificate III in Clothing and Textile Production

Course Contact: Peter Bonnell

Course Contact Phone: +61 3 99259171

Course Contact Email: peter.bonnell@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

janelle.magee@rmit.edu.au 

margaret.papadopoulos@rmit.edu.au 

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this course you will acquire the skills and knowledge required to receive, give and record written and oral messages and to provide information when asked in the necessary time. 

It applies to workers who need to record messages, seek clarification, find needed information, pass information to other people and complete workplace documentation.

 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

MSMSUP102 Communicate in the workplace

Element:

1 Receive and relay messages

Performance Criteria:

1.1

Confirm understanding of the message is correct

1.2

Accurately record the message

1.3

Relay message accurately to appropriate person or section within designated timelines

Element:

2 Interpret messages

Performance Criteria:

2.1

Clarify message if necessary

2.2

Take appropriate action

2.3

Respond to communication problems

Element:

3 Respond to request for information

Performance Criteria:

3.1

Acknowledge and understand the request for information

3.2

Access information from appropriate sources

3.3

Relay information to appropriate person or section in a manner appropriate for the receiver

Element:

4 Complete workplace forms

Performance Criteria:

4.1

Select appropriate form

4.2

Assemble information required for form

4.3

Complete workplace forms as required

4.4

Submit workplace forms as required


Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. 

 


Details of Learning Activities

This unit is clustered with the following units: 

Participate in environmentally sustainable work practices 

MSMENV272 

Learning activities will include the following: 

practical demonstrations in the production rooms 

individual and class exercises to acquire and perfect demonstrated skills 

group discussion and feedback sessions 

independent project based work under simulated workplace conditions 

Work practice at home including research 

Blog/Wiki or other online discussion and participation 

  

Depending on the group you have joined this program is delivered in the production rooms at RMIT's Brunswick Campus or in a community organisation. In both environments the intention is to provide a teaching space that simulates as much as possible workplace conditions. 


Teaching Schedule

Weeks 

General 

Communicate in the workplace 

Participate in environmentally sustainable work practices 

Home Work 

1 

Introduce Units/Semester 

Terms and Definitions. 

Assessment Task 1: BRIEF 

Terms and Definitions 

Minor machine maintenance on overlocker, lockstitch machines- {clean oil feed dog and blunt blade} 

Read  section 1; 2 and 3 in the manual 

“Communication in the Workplace” 

2 

  

  

15 mins review and check homework and outline todays work 

  

Assessment Task 1: IN CLASS TEST 

Terms and Definitions 

  

Discuss Australian Standards. 

Watch  a video on YOUTUBE 

“The story of stuff” 

3 

 

Discussion on the Story of Stuff 

Discussion on the Story of Stuff 

The story of stuff 

4 

 

Handout 

RMIT - Workplace policies and procedures. Chain of command 

Garment life cycle (Pam Stecker book) 

Handout 

RMIT - Workplace policies and procedures. Chain of command 

  

Assessment Task 2: BRIEF 

Chain of Command 

Research other workplace policies within the TCF Industry 

5 

  

  

15 mins review and check homework and outline todays work 

Receive and relay messages 

Emails activity handout 

  

  

Emails activity 

6 

 

Work in stimulated environment 

Sustainable Pattern Making & Sewing 

  

7 

 

  

Work in stimulated environment of a Pattern making room 

  

Sustainable Pattern Making continued 

  

Read first section and research 2 websites from Manual –upload pictures from websites 

  

  

8 

(Term break) 

  

  

  

15 mins review and check homework and outline todays work 

 

 

 

9 

 

  

Chain of command assessment 

Handout sustainability manual 

  

  

Assessment Task 2: DUE DATE 

Chain of Command 

  

Assessment Task 3: BRIEF 

Sustainability Manual 

  

  

Read Manual on Sustainability 

10 

 

Discuss Manual, Student’s to continue completing manual 

Continue completing manual 

Research information in manual 

11 

  

  

15 mins review and check homework and outline todays work 

Discuss manual and report 

Continue completing manual 

Research information in manual 

12 

 

Discuss manual and report 

Continue completing manual 

Research information in manual 

13 

 

Discuss manual and report 

  

Continue completing manual 

Research information in manual 

14 

  

  

  

15 mins review and check homework and outline todays work 

Assessment Task 3: DUE DATE 

Sustainability TEST 

Sight sustainability manual 

 

  

15 

 

Spec Sheet exercise: pattern making skirt 

. 

  

16 

 

Pattern making bodice: 

Complete assembly plan and Quality Report. 

. 

  

17 

  

FEEDBACK 

  

 


Learning Resources

Prescribed Texts


References


Other Resources

The production rooms are equipped with one lockstitch sewing machine per learner complete with all necessary bobbins and other equipment, including different feet and  attachments for hemming etc.   

One overlocker per group is also provided and patterns. drawing rules, drawing Instruments, cutting equipment, small tools, machine oil and sundry items, cutting table, fabric, material, yarn and other resources.  

The student is expected to arrange for the use of a lockstitich machine (a domestic machine is sufficient) for practice and work on projects at home between sessions and to put together an equipment kit for personal use during the delivery session and for homework. The kit will include clippers, bobbins and bobbin case, tape measure, pins etc. A lsit of items will be given at induction. (Alternatively an equipment kit can be purchased from the School). 

The student will also need access to the use a smart phone or computer with internet connection in order to upload pictures of their completed work. 

In addition there are extensive resource in RMIT's libraries and in particular at Brunswick's Fashion and Textile collection which is of great interest to the student studying clothing production. In addition the library provides guides and subject specialist help via Liaison Librarians. 


Overview of Assessment

Assessment is ongoing throughout the course and will include activities to show theoretical understanding, practical demonstration and questioning. Thee are three main assessments and full assessment briefs will be provided.

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Assessment Tasks

You will be assessed on an ongoing basis whilst you are working on your skills and whilst working on your projects and relevant feedback will be given to allow you to develop towards competency. In addition you will receive feedback from the teacher at the conclusion of each assessment task.  

This course is assessed in accordance with competency-based assessment. To demonstrate competency in this course you will need to complete the following pieces of assessment to a satisfactory standard. 

 

Assessments 

Task Name 

Commencement Week 

Assessment due 

1 

Terms and Definitions 

Week 1 

Week 2 

2 

Chain of Command 

Week 4 

Week 9 

3 

Sustainability Manual & Test 

Week 9 

Week 14 

 

CA: Competency AchievedResults that apply to courses that are delivered and assessed in accordance with competency-based assessment are: 

 NYC: Not Yet Competent DNS: Did not Submit for Assessment 


Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available through the Program Coordinator. 

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: http://www1.rmit.edu.au/students 

  

Cover Sheet for Submissions:  

You must complete and sign a submission cover sheet for every piece of submitted work, including online submissions.  

http://www.rmit.edu.au/staff/studentadmin/assessment/authorisation 

  

Attendance: 

Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises  

It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully. 

  

Assessment Feedback:  

You will receive feedback on all your work.  Where relevant, this feedback will also include suggestions on how you can proceed to the next stage of developing your projects. 

  

Student Progress: 

Monitoring academic progress is an important enabling and proactive strategy designed to assist you in achieving your learning potential.  

http://www1.rmit.edu.au/students/acadprogress 

  

Adjustments to Assessment (eg. applying for an extension of time): 

If you are unable to complete any piece of assessment satisfactorily by the due date, you can choose to apply for an adjustment to your assessment. RMIT University offers a range of adjustments designed to support you in your studies, including an extension of time to complete the assessment. 

http://www1.rmit.edu.au/students/assessment/adjustment 

  

Academic Integrity and Plagiarism: 

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy. 

http://www1.rmit.edu.au/students/academic-integrity 

  

Credit Transfer and Recognition of Prior Learning:  

Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification). 

Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.  

Recognition of Current Competency (RCC) RCC applies only if you have previously successfully demonstrated competence in a unit of competency, and now require to be reassessed to ensure that the competence is being maintained.  

Please speak to your teacher if you wish to discuss applying for Credit Transfer, RPL, or RCC for the unit(s) of competency addressed in this course. 

http://www1.rmit.edu.au/students/enrolment/credit 

Course Overview: Access Course Overview