Course Title: Work as a guide

Part A: Course Overview

Program: C3396 Certificate III in Conservation and Land Management

Course Title: Work as a guide

Portfolio: SEH Portfolio Office

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Contact: Bruce Partland

Course Contact Phone: +61 3 9925 8323

Course Contact Email: bruce.partland@rmit.edu.au



Course Description

This unit describes the performance outcomes, skills and knowledge required to work effectively as a guide. It covers key legal, ethical, safety, environmental and professional development issues that guides must consider in their day-to-day work.

This unit applies to guides who may work across multiple industry sectors as employees, volunteers, or independent contractors. They may operate within a single site, or in a particular city, region or tourist precinct, but often move across sites, cities and regions.

Guides apply discretion and judgement within established organisational procedures, and when guiding a tour or activity they take a lead role without supervision. Sometimes guides are the owner-operators of small tour operations.

Tour guides, residing anywhere in Australia, are required to undertake training and assessment prescribed by Parks Australia to guide within Kakadu and Uluru–Kata Tjuta National Parks in the Northern Territory.

When working in Queensland, all guides, regardless of their place of residence, are subject to the Queensland Tourism Services Act 2003.

No other occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no pre-requisites for this unit



National Competency Codes and Titles

National Element Code & Title:

SITTGDE002 Work as a guide

Elements:

1. Plan guiding activity.

2. Communicate with tourism industry operators.

3. Guide tours or activities.

4. Develop guiding skills and knowledge.


Learning Outcomes

Please refer to the Elements of Competency.


Overview of Assessment

Assessment may consist of in class activities, presentations, written reports & observation in the workplace.