Course Title: Facilitate the empowerment of older people

Part A: Course Overview

Program: C3401 Certificate III in Individual Support (Ageing)

Course Title: Facilitate the empowerment of older people

Portfolio: DSC Portfolio Office

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Contact: Renee Cost

Course Contact Phone: +61 3 9925 0886

Course Contact Email: renee.costa@rmit.edu.au



Course Description

This unit describes the skills and knowledge required to respond to the goals and aspirations of older people and provide support services in a manner that focuses on improving health outcomes and quality of life, using a person-centred approach.

 

This unit applies to support workers in residential or community contexts.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

CHCAGE001 Facilitate the empowerment of older people

Elements:

1.1 Conduct interpersonal exchanges in a manner that promotes empowerment and develops and maintains trust and goodwill 1.2 Recognise and respect older people's social, cultural and spiritual differences 1.3 Maintain confidentiality and privacy of the person within organisation policy and protocols 1.4 Work with the person to identify physical and social enablers and disablers impacting on health outcomes and quality of life 1.5 Encourage the person to adopt a shared responsibility for own support as a means of achieving better health outcomes and quality of life

2.1 Identify and discuss services which empower the older person 2.2 Support the older person to express their own identity and preferences without imposing own values and attitudes 2.3 Adjust services to meet the specific needs of the older person and provide services according to the older person's preferences 2.4 Provide services according to organisation policies, procedures and duty of care requirements

3.1 Assist the older person to understand their rights and the complaints mechanisms of the organisation 3.2 Deliver services ensuring the rights of the older person are upheld 3.3 Identify breaches of human rights and respond appropriately 3.4 Recognise signs consistent with financial, physical or emotional abuse or neglect of the older person and report to an appropriate person 3.5 Assist the person to access other support services and the complaints mechanisms as required


Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. 


Overview of Assessment

This unit of competency is delivered and assessed with the following units of competency: • CHCCS023 - Support independence and wellbeing •CHCMHS001 - Work with people with mental health issues •CHCCCS015 - Provide individualised support     There will be three forms of assessment including knowledge quizzes, simulated assessments and practical assessments undertaken in the work place.   The assessment tasks are as follows: There will be three forms of assessment including knowledge quizzes, simulated assessments and practical assessments undertaken in the work place.     Task 1: Knowledge quiz Task 2: Support activity 1 Task 3:  Support activity 2 Task 4:  Support activity 3