Course Title: Provide individualised support
Part B: Course Detail
Teaching Period: VE 2020
Class Number: 1969
Class Section: BENE
For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.
Course Code: HWSS6075C
Course Title: Provide individualised support
This course is co-delivered and co-assessed with CHCCCS023 Support independence and wellbeing, CHCCCS021 Respond to suspected abuse and HLTAAP001 Recognise healthy body systems
School: 375T Vocational Design and Social Context
Campus: City Campus
Program: C3402 - Certificate III in Individual Support (Ageing and Disability)
Course Contact: Steve Bruechert
Course Contact Phone: +61 3 9925 4063
Course Contact Email: firstname.lastname@example.org
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 30
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
In this course you will acquire the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations.
This unit will apply to you when providing support under direct or indirect supervision in any community services or health context.
This course is delivered and assessed in a cluster with:
This course is co-delivered and co-assessed with CHCCCS023 Support independence and wellbeing,
CHCCCS021 Respond to suspected abuse and
HLTAAP001 Recognise healthy body systems
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title:
CHCCCS015 Provide individualised support
1. Determine support needs
1.1 Interpret and clarify own role in implementing individualised plan and seek appropriate support for aspects outside scope of own knowledge, skills or job role
1.2 Confirm individualised plan details with the person and with family and carers when appropriate
1.3 Ensure the person is aware of their rights and complaints procedures
1.4 Work with the person to identify actions and activities that support the individualised plan and promote the person’s independence and rights to make informed decision-making
1.5 Prepare for support activities according to the person’s individualised plan, preferences and organisation policies, protocols and procedures
2. Provide support services
2.1 Conduct exchanges with the person in a manner that develops and maintains trust
2.2 Provide support according to the individualised plan, the person’s preferences and strengths, and organisation policies, protocols and procedures
2.3 Assemble equipment as and when required according to established procedures and the individualised plan
2.4 Respect and include the family and/or carer as part of the support team
2.5 Provide support according to duty of care and dignity of risk requirements
2.6 Provide assistance to maintain a safe and healthy environment
2.7 Provide assistance to maintain a clean and comfortable environment
2.8 Respect individual differences to ensure maximum dignity and privacy when providing support
2.9 Seek assistance when it is not possible to provide appropriate support
3. Monitor support activities
3.1 Monitor own work to ensure the required standard of support is maintained
3.2 Involve the person in discussions about how support services are meeting their needs and any requirement for change
3.3 Identify aspects of the individualised plan that might need review and discuss with supervisor
3.4 Participate in discussion with the person and supervisor in a manner that supports the person’s self determination
4. Complete reporting and documentation
4.1 Maintain confidentiality and privacy of the person in all dealings within organisation policy and protocols
4.2 Comply with the organisation’s informal and formal reporting requirements, including reporting observations to supervisor
4.3 Identify and respond to situations of potential or actual risk within scope of own role and report to supervisor as required
4.4 Identify and report signs of additional or unmet needs of the person and refer in accordance with organisation and confidentiality requirements
4.5 Complete and maintain documentation according to organisation policy and protocols
4.6 Store information according to organisation policy and protocols
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
The program schedule includes:
• Online self-paced learning resources
• Face-to-face classroom-based learning including virtual and augmented reality
• Workplace based learning and assessment
While all course content in this schedule will be covered, the wekly order may change depending on class needs and availability of speakers and resources
The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The learning Lab
The Study Support Hub
English for uni workshops
Overview of Assessment
This course is delivered and assessed with the courses This course is co-delivered and co-assessed with CHCCCS023 Support independence and wellbeing, CHCCCS021 Respond to suspected abuse and HLTAAP001 Recognise healthy body systems
There will be three forms of assessment, they include a case study with questions, theory questions and an assessment task linked to your placement component.
The assessment tasks are as follows:
Task 1: Case Study/questions
Task 2: Theory Questions and Answers
Task 3: Observation and demonstration of client communication skills on placement
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Equitable Learning Services if you would like to find out more (https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services)
A student charter http://www.rmit.edu.au/about/studentcharter summarises your responsibilities as an RMIT student as well as those of your teachers.
Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online:https://www.rmit.edu.au/students/student-essentials/assessment-and-exams.
Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills to a standard expected in the workplace. To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task.
You should refer to the assessment brief which is available through Canvas for a full assessment criteria. Results that apply to courses that are delivered and assessed in accordance with competency based assessments are:
CA - Competency Achieved
NYC - Not Yet Competent
DNS - Did not submit for assessment
The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available through Program Administration
Your teaming experience will involve class-based teaching, discussion, demonstration and practical exercises
It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.
Information about your studies:
You can access My Studies through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas etc.
Information on assessment including Special consideration, Adjustments to assessment, (eg. applying for an extension of time):
Academic Integrity and Plagiarism:
RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.
Credit Transfer and Recognition of Prior Learning:
Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).
Recognition of Prior Leaming (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.
Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for https://www.rmit.edu.au/students/student-essentials/enrolment/apply-for-credit
Course Overview: Access Course Overview