Course Title: Support independence and wellbeing

Part B: Course Detail

Teaching Period: VE 2018

Class Number: 4612

Class Section: ISF2

For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.

Course Code: HWSS6076C

Course Title: Support independence and wellbeing

Important Information:

This unit is co-delivered and co-assessed with HCCCS015 Provide individualised support in the Individual support and Independence and Wellbeing cluster. 

School: 365T Global, Urban and Social Studies

Campus: City Campus

Program: C3402 - Cert III in Individual Support (Ageing and Disability)

Course Contact: Steve Bruechert

Course Contact Phone: +61 3 9925 4063

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

In this unit you will acquire the skills and knowledge required to provide individualised services in ways that support independence, as well as, physical and emotional wellbeing.


This unit applies to workers in a range of community services contexts who provide frontline support services within the context of an established individualised plan.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCCS023 Support independence and wellbeing


1. Recognise and support individual differences

Performance Criteria:

1.1 Recognise and respect the person's social, cultural and spiritual differences 1.2 Avoid imposing own values and attitudes on others and support the person to express their own identity and preferences 1.3 Consider the person's individual needs, stage of life, development and strengths when engaging in support activities 1.4 Recognise, respect and accommodate the person's expressions of identity and sexuality as appropriate in the context of their age or stage of life 1.5 Promote and facilitate opportunities for participation in activities that reflect the person's individual physical, social, cultural and spiritual needs


2. Promote independence

Performance Criteria:

2.1 Support the person to identify and acknowledge their own strengths and self-care capacity 2.2 Assist the person to identify opportunities to utilise their strengths, while communicating the importance of using available support when required 2.3 Provide information and assistance to the person in order to facilitate access to support services and resources when needed 2.4 Provide support that allows the person to self manage their own service delivery as appropriate 2.5 Encourage the person to build, strengthen and maintain independence


3. Support physical wellbeing

Performance Criteria:

3.1 Promote and encourage daily living habits that contribute to healthy lifestyle 3.2 Support and assist the person to maintain a safe and healthy environment 3.3 Identify hazards and report according to organisation procedures 3.4 Identify variations in a person's physical condition and report according to organisation procedures 3.5 Recognise indications that the person's physical situation is affecting their wellbeing and report according to organisation procedures 3.6 Identify physical health situations beyond scope of own role and report to relevant person


4. Support social, emotional and psychological wellbeing

Performance Criteria:

4.1 Promote self-esteem and confidence through use of positive and supportive communication 4.2 Contribute to the person's sense of security through use of safe and predictable routines 4.3 Encourage and facilitate participation in social, cultural, spiritual activities, using existing and potential new networks and as per the person's preferences 4.4 Identify aspects of supporting a person's wellbeing outside scope of knowledge, skills and/or job role and seek appropriate support 4.5 Identify variations to a person's wellbeing and report according to organisation procedures 4.6 Identify any cultural or financial issues impacting on the person's wellbeing 4.7 Identify the person's risk and protective factors in relation to mental health 4.8 Recognise and report possible indicators of abuse or neglect and report according to organisation procedures 4.9 Identify situations beyond scope of own role and report to relevant person

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities

Examples of learning activities

·         Blog/Wiki or other online discussion and participation

·         group projects

·         peer learning

·         guest lecture/presentation

·         peer teaching and class presentations

·         group discussion

·         research

·         independent project based work

·         group activities/projects

·         practical placement

·         simulated workplaces

Teaching Schedule

Session 1
• Recognize and respect the person’s social, cultural and spiritual differences
• Recognize, respect and accommodate the person’s expressions of identity and sexuality as appropriate in the context of their age or stage of life
• Promote and facilitate opportunities for participation in activities that reflect the persons individual physical, social, cultural and spiritual needs

Session 2 
• Support the person to identify and acknowledge their own strengths and self-care capacity
• Provide support that allows the person to self-manage their own service delivery as appropriate
• Encourage the person to build their strength and maintain independence

Session 3 
• Promote and encourage daily living habits that contribute to healthy lifestyle
• Identify hazards and report according to organisation procedure
• Promote self-esteem and confidence through use of positive and supportive communication
• Recognize and respect possible indicators of abuse or neglect and report according to organisation procedures

Learning Resources

Prescribed Texts


Other Resources

RMIT will provide you with resources and tools for learning in this course through our online systems and access to specialised facilities and relevant software. You will also have access to the library resources. Students will need to purchase an RMIT polo top as uniform for placement.

Overview of Assessment

 There will be two forms of assessment and they will include a task that requires you to draw on your experience from you placement and answer the questions and practical assessment in your workplace environment.

The assessment tasks are as follows:

Task 1: Scenarios from your placement experience

Task 2: Practical assessment through observation on placement


 If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

A student charter summarises your responsibilities as an RMIT student as well as those of your teachers.

Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online:;ID=c15i3ciaq8ca

Assessment Tasks

The assessment tasks are as follows:

To demonstrate competency in this course you will need to complete all of the following pieces of assessment to a satisfactory standard. You will receive written feedback on all assessment (refer to MyRMIT for assessment criteria).

Task 1: This task will require you to answer a series of questions outlining three times that you have supported three different clients. This will include a description of the client, how you supported them, the strategies you used to support their physical wellbeing and the strategies you used to support them socially, emotionally and psychologically. 


Assessment 2: Assessed in a simulated and or Practical work placement  


For this part of the assessment you will be observed either in a simulated environment (in class) or whist on your practical placement by the RMIT facilitator/assessor.

Skills must have been demonstrated in a relevant workplace with the addition of simulations and scenarios where the full range of contexts and situations have not been provided in the workplace. Where simulation is used it must reflect real working conditions and contingencies by modelling industry operating conditions and contingencies, as well as using suitable facilities, equipment and resources, including:

  • individualised plans and any relevant equipment outlined in the plan
  • modelling of industry operating conditions including real interactions with the person and their carers


    Overall, assessment must involve some real interactions with the person and their families/carers.

Assessment Matrix

Students will be given an assessment marking guide for reference at the time that the assessment tasks are distributed

Other Information

This is a Work Integrated Learning course in which you will complete a 120 placement in an organisation, undertaking the kinds of professional tasks you could expect in your work after graduation.

Police Check

You must obtain evidence of a satisfactory National Police Records Check before undertaking work placements and you will need to pay the associated costs.


You may be required to obtain a satisfactory National Police Records Check at the request of their placement agency.

Commonwealth Statutory Declaration

It is a requirement that all students who undertake Aged Care placement must supply a current commonwealth statutory declaration


Students must obtain their own police check by the due date and pay the associated costs. Students who do not obtain a required police clearance by the due date shall not be able to undertake a practical placement or work experience activity that requires a Police Check.
The University shall not be obligated to organise a placement for a student who does not wish to obtain a Police Check.
Where required by the workplace, students shall provide a copy of their police check on request.
If a student is rejected by a workplace on the basis of a Police Check, the following actions shall occur, as appropriate:
- advise the student of the outcome; and
- discuss placement options with the student; and/or
- provide program and career counselling.
RMIT will not store Police Checks on student files.

Early Termination of Placement
Under section 6 of the WIL Procedure, a placement may be ended early by the host organisation or School due to the student’s conduct and/or performance during the placement.
Possible reasons for such decisions may include, but are not limited to
failure to follow processes required for safety
breach of client or patient confidentiality
failure to comply with the instructions of supervisors
or other unprofessional behaviour
Where a placement ends early, a meeting will be convened to discuss the sequence of events that led to the termination. This meeting will precede any consideration of a student’s progress by the Progress Panel (if applicable) or Program Assessment Board.


 It is a requirement that all students who undertake Aged Care placement must comply with the Department of Health immunisation guidelines.

You must provide proof of your vaccination history and or serological evidence of your immunity to the following infectious diseases, also blood-borne viruses before you commence placement:

  • Hepatitis B
  • Hepatitis A
  • Diphtheria, Tetanus, Pertussis (dTpa)
  • Measles, Mumps, Rubella (MMR)
  • Varicella (chickenpox)
  • Poliomyelitis
  • Tuberculosis status
  • Annual Influenza


Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters:


Cover Sheet for Submissions
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of implications of plagiarism.

It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

Applying for an Extension
Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. Speak with your teacher or course coordinator regarding applying for an extension.

Applying for Special Consideration
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see:

Academic Integrity

Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source
If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website:
The RMIT library provides tools to assist with your referencing

Plagiarism and Collusion
Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.
Examples of plagiarism include:
Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
Piecing together text from one or more sources and adding only linking sentences;
Copying or submitting whole or parts of computer files without acknowledging their source;
Copying designs or works of art and submitting them as your original work;
Copying a whole or any part of another student’s work; and
Submitting work as your own that someone else has done for you.
Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.
For further information, please see the RMIT Plagiarism Policy –;ID=sg4yfqzod48g1 (unresolved) – and the RMIT Student Conduct Regulations –;ID=r7a7an6qug93

Plagiarism Software
The originality verification software Turnitin may be used in this course. For details, see:

Complaints Procedure:
RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints.
Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.
Student Complaints Policy:
Student complaints Procedure:;ID=i1lexipvjt22
Student Complaints Form:

Course Overview: Access Course Overview