Course Title: Apply effective communication skills in nursing practice

Part A: Course Overview

Program: C4203 Certificate IV in Nursing (Enrolled/Division 2 nursing)

Course Title: Apply effective communication skills in nursing practice

Portfolio: SEH Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)


Course Contact: Carylin Lenehan

Course Contact Phone: +61 3 9925 4837

Course Contact Email: carylin.lenehan@rmit.edu.au



Course Description

This course will include the skills and knowledge required for effective communication in complex communication situations and its application to nursing practice; the function and purpose of small groups; meeting procedures; and the dynamics of group work and evaluation as a tool for continuous improvement

Pre-requisite Courses and Assumed Knowledge and Capabilities

Not Applicable



National Competency Codes and Titles

National Element Code & Title:

HLTEN502B Apply effective communication skills in nursing practice

Elements:

Deliver complex information effectively

Evaluate effectiveness of communication in complicated situations

Give and receive feedback for performance improvement

Identify and address actual and potential constraints to communication

Lead small group discussions

Use effective communication skills in complex situations

Use information technology

Use the principles and processes of open disclosure effectively


Learning Outcomes

Learning outcomes
• Use effective communication skills in complex situations
• Deliver complex information effectively
• Identify and address actual and potential constraints to communication
• Evaluate effectiveness of communication in complicated situations
• Use information technology
• Lead small group discussions
• Give and receive feedback
• Use the principles of open disclosure effectively
 


Overview of Assessment

Written Assignment 100%
Attendance of Placement & Competency Completion