Course Title: Use specific health terminology to communicate effectively
Part B: Course Detail
Teaching Period: Term1 2011
Course Code: EMPL5519C
Course Title: Use specific health terminology to communicate effectively
School: 155T Vocational Health and Sciences
Campus: City Campus
Program: C4208 - Certificate IV in Massage Therapy Practice
Course Contact: Priya Atkinson
Course Contact Phone: +61 3 9925 4212
Course Contact Email: priya.atkinson@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
This course is delivered concurrently with the following units of competency:
HLTREM401B Work within a massage Framework
BSBCMN204A Work effectively with others
HLTCOM406B Make Referrals to other Health Care Professionals when Appropriate
HLTHIR301A Communicate and Work Effectively in Health
HLTHIR501A Maintain an Effective Health Work Environment
CHCORG28A Reflect and Improve Upon Professional Practice
HLTHIR501A Implement & Monitor Compliance with Legal & Ethical Requirements
HLTREM510A Provide Specialised Remedial Massage treatment
Course Description
This unit covers the skills required to understand and respond to instructions, carry out routine tasks and communicate with a range of internal and external clients in a health care practice, using appropriate practice-specific health terminology. Learners will be involved with both practical simulation and workplace-based delivery in the student Myotherapy Clinic as well as some face to face classes and online delivery.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
HLTCOM408B Use specific health terminology to communicate effectively |
Element: |
1. Respond appropriately to instructions containing health terminology |
Performance Criteria: |
1.1 Receive, understand and document written and oral instructions using practice-specific health terminology |
Element: |
2. Carry out routine tasks |
Performance Criteria: |
2.1 Use practice-specific health terminology correctly in the completion of routine tasks |
Learning Outcomes
Details of Learning Activities
This unit is delivered in the subject cluster: Business & Communication for Clinical Practice. Students will have a variety of face to face, online and work-based learning activities, including a fortnightly shift in the Student Massage Clinic at RMIT University.
Teaching Schedule
This unit is delivered in the subject cluster: Business & Communication for Clinical Practice. Along with the lesson schedule below, students are also required to attend a fortnightly clinic shift. The clinic roster is available on the learning hub.
| Date | Topic | Details |
| 15/2/11 | Subject Overview | Introduction to learning and assessment requirements. |
| 21/2/11 | What is Massage? | History, Philosophy & Development of the Massage Industry |
| 28/2/11 | Health Terminology | Online: Terminology used in Health Practice |
| 7/3/11 | Clinical Practice Skills | Preparation for first clinic shift & Basic Clinic Administration |
| 21/3/11 | Law & Ethics in Clinical Practice | Legal Requirements for Remedial Massage, Consent, Client Rights & Privacy |
| 28/3/11 | The role of RM Therapists | Online: Job role, regulations & requirements, working professionally & communicating via technology. |
| 4/4/11 | Communication Skills 1 | Sending & Receiving messages. |
| 11/4/11 | Referring your Patient | When to refer, who to refer to and how to do it. |
| 18/4/11 | Ethical Practice | Online: Introduction to ethical responsibilities |
| 9/5/11 | Communication Skills 2 | Barriers to Effective Communication & Roll Plays |
| 16/5/11 | Communication Skills 3 | Online: Managing Conflict |
| 30/5/11 | Client Behaviors | Identifying challenging client behaviors and understanding how to manage them. |
Learning Resources
Prescribed Texts
References
Other Resources
Learning materials for this unit are available on the learning hub, in the subject folder "Business & Communication for Clinical Practice".
From time to time you will be asked to access other resources, including websites and journals. Information on these additional resources will be published on the learning hub.
Overview of Assessment
Assessment of this unit centers around the learners participation in the Myotherapy Student Clinic. The assessee must provide evidence of application of relevant essential knowledge as well as skills, and consistency of performance should be demonstrated over the required range of situations relevant to the particular workplace.
Learners may also be required to demonstrate competency through completion of a range of assessments including; quizzes, practical demonstration, submission of learning and assessment guide and assignments. Achieving competency in each assessment is required to achieve competency for the unit.
Assessment Tasks
PLEASE NOTE:
- This unit is assessed in conjunction with others in the subject Business & Communications for Clinical Practice.
- In order to successfully complete this unit, you must be assessed as competent for each the of the assessment items detailed below.
- Complete details, including assessment criteria, for each of the assessment tasks outlined below will be provided on the learning hub.
There is a list of key skills and competencies that students must successfully demonstrate throughout their time in clinic. When a student is observed competently employing these skills the clinic supervisor is to sign off their checklist. The checklist will be maintained in the student clinic, and your progress checked following each rotation. All tasks must be completed by the end of your last rostered clinic shift.
Task 2: Patient Quota:
Whilst in clinic you are required to provide massage and remedial massage treatments to your peers and members of the public. Each student is required to competently treat a minimum of 15 patients by the end of their last rostered clinic shift.
Task 3: Successful Completion of Clinic Shifts:
Each student is required to successfully complete all 15 rostered clinic shifts (signed off by the clinic supervisor).
Task 4: Reflective Journal:
Each student is required to complete a reflective journal on their experiences in clinic. Journals are to be printed and submitted in a plastic pocket by 30th May, 2011
Task 5: Referral Letter:
Each student is required to write a referral letter on a case study. Due: 2nd May, 2011
Task 6: Clinical Practice Portfolio:
Students are required to collate a folio of their learning materials and activities. Throughout the year class notes will contain learning activities for students to complete. Responses to each of these activities must be submitted as a hard copy, with notes printed and placed in a folder. This folder should contain all subject notes, including completed learning activities, and will be submitted on
30th May, 2011
Assessment Matrix
Course Overview: Access Course Overview