Course Title: Administer a practice

Part A: Course Overview

Program: C4209 Certificate IV in Dental Assisting

Course Title: Administer a practice

Portfolio: SEH Portfolio Office

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


155T Vocational Health and Sciences

Face-to-Face or Internet or Workplace

Term1 2010,
Term2 2011,
Term2 2012

Course Contact: Ms. Eleanor Schroeder

Course Contact Phone: +61 3 9314 1412

Course Contact Email:

Course Description

This unit of competency describes the skills and knowledge required to provide administration for a clinical health practice according to the size and scale of the business

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no pre-requisities and co-requisities

National Competency Codes and Titles

National Element Code & Title:

HLTCOM405B Administer a practice


1. Establish and maintain administrative systems

2. Conduct financial administration

3. Follow practice management strategies

4. Administer personnel management strategies


Learning Outcomes

1.1 Identify and perform routine tasks
1.2 Follow policies and procedures are followed
1.3 Use resources appropriately
1.4 Establish administrative systems

2.1 Administer financial procedures of the business
2.2 Maintain systems for financial documentation
2.3 Record information for financial reports is recorded

3.1 Follow operational strategies
3.2 Follow marketing strategies
3.3 Attend meetings are attended
3.4 Monitor stock levels and supplies
3.5 Comply with statutory and regulatory requirements

4.1 Follow human resource strategies
4.2 Administer payroll and employee records
4.3 Follow diversity guidelines

Overview of Assessment

This assessment comprises of a written assessment, oral presentation and third party evidence (Workplace Training Record Book).