Course Title: Administer a practice

Part B: Course Detail

Teaching Period: Term1 2010

Course Code: OFFC5189C

Course Title: Administer a practice

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C4209 - Certificate IV in Dental Assisting

Course Contact: Ms. Eleanor Schroeder

Course Contact Phone: +61 3 9314 1412

Course Contact Email: eleanor.schroeder@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no pre-requisities and co-requisities

Course Description

This unit of competency describes the skills and knowledge required to provide administration for a clinical health practice according to the size and scale of the business


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTCOM405B Administer a practice

Element:

1. Establish and maintain administrative systems

2. Conduct financial administration

3. Follow practice management strategies

4. Administer personnel management strategies

 

Performance Criteria:

1.1 Identify and perform routine tasks
1.2 Follow policies and procedures are followed
1.3 Use resources appropriately
1.4 Establish administrative systems


2.1 Administer financial procedures of the business
2.2 Maintain systems for financial documentation
2.3 Record information for financial reports is recorded


3.1 Follow operational strategies
3.2 Follow marketing strategies
3.3 Attend meetings are attended
3.4 Monitor stock levels and supplies
3.5 Comply with statutory and regulatory requirements


4.1 Follow human resource strategies
4.2 Administer payroll and employee records
4.3 Follow diversity guidelines


Learning Outcomes


1.1 Identify and perform routine tasks
1.2 Follow policies and procedures are followed
1.3 Use resources appropriately
1.4 Establish administrative systems

2.1 Administer financial procedures of the business
2.2 Maintain systems for financial documentation
2.3 Record information for financial reports is recorded

3.1 Follow operational strategies
3.2 Follow marketing strategies
3.3 Attend meetings are attended
3.4 Monitor stock levels and supplies
3.5 Comply with statutory and regulatory requirements

4.1 Follow human resource strategies
4.2 Administer payroll and employee records
4.3 Follow diversity guidelines


Details of Learning Activities

Students attend a tutorial at RMIT, access the RMIT Learning Hub and complete the online learning resource book.


Teaching Schedule

This course is conducted in Semester 2


Learning Resources

Prescribed Texts

There are no prescribed texts


References

• Australian Dental Association Vic Branch (2005) Human Resources Manual ADA Vic Branch Melbourne
• Australian Dental Association Vic Branch (2002) Privacy Manual for Dental Practices Resources ADA Vic Branch Melbourne
• Bird, D. & Robinson, D. (2009) Torres & Ehrlich Modern Dental Assisting, 9th Ed. W.B. Saunders Sydney
• Bridges, G. (2007) Dental reception and practice management , Blackwell Munksgaard Oxford
• Dunning, D. (2008) Dental practice transition a practical guide to management, Wiley-Blackwell, Iowa
• Ellen, D. (2000) Dental Office Management, Delmar Thomson learning Canada
• Finkbeiner, B.L. & Finkbeiner, C.A. (1996) Practice Management for the Dental Team, 4th Ed. Mosby USA.
• Gaynor, L.J. (2008) The Administration Dental Assistant , 3rd Ed W.B. Saunders Sydney
• Business Victoria: www.business.vic.gov.au


Other Resources

• RMIT Online Learning Hub http://www.rmit.edu.au/learninghub
• RMIT Library http://www.rmit.edu.au/library
• ADA Journal
• Australian Dental Practice
• ADA Privacy Manual for Dental Practices
• ADA Standard Operating Practices
• ADA The Practical Guides 7th Edition
• ADA Policies http://www.ada.org.au/About/policies.aspx
• Dental Practice Board (Vic Branch) http://www.dentprac.vic.gov.au


Overview of Assessment

This assessment comprises of a written assessment, oral presentation and third party evidence (Workplace Training Record Book).


Assessment Tasks

Students are to competently complete the following assessment tasks:
• Learning Guide
• Ten minute oral presentation with Power Point and present Administration Manual (developed in the program)
• Third Party Evidence to by signed off by the Workplace Supervisor to indicate authenticity
• Workplace Training Record Book to be signed off by Workplace Supervisor/Employer and student


Assessment Matrix

Course Overview: Access Course Overview