Course Title: Manage patient record-keeping system

Part B: Course Detail

Teaching Period: Term1 2010

Course Code: OFFC5191C

Course Title: Manage patient record-keeping system

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C4209 - Certificate IV in Dental Assisting

Course Contact: Ms. Eleanor Schroeder

Course Contact Phone: +61 3 931 1406

Course Contact Email: eleanor.schroeder@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

No pre-requisites and Co-requisites required.

Course Description

This unit specifies the outcomes required to manage a patient record system within a medical environment, and to supervise others. It covers clarifying roles and responsibilities, managing the operation of a patient records system, and reviewing and improving the system.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMED401A Manage patient record-keeping system

Element:

1. Clarify how patient records system operates

2. Manage operation of patient records system

3. Review and improve patient records system

Performance Criteria:

1.1 Policies and procedures for patient records are accessed
1.2 Relevant personnel are consulted about how the system operates
1.3 Roles and responsibilities for the system operations are determined
1.4 Roles and responsibilities for system operations are communicated to relevant personnel

2.1 Supervision of staff maintaining patient records is provided
2.2 Staff maintaining patient records are provided with training as required
2.3 Staff using patient records are regularly consulted about system efficacy
2.4 Integrity of patient records is maintained
2.5 Security of patient records is maintained
2.6 Importance of confidentiality of patient records is stressed to all staff, including self, who handle or have access to patient files
2.7 Authorisation of transfer of records from facility is provided
2.8 Records are archived as appropriate

3.1 Implementation of the system is monitored and reviewed to identify improvements
3.2 Recommendations are made to relevant personnel for system improvements
3.3 Approved recommendations are implemented
3.4 Staff maintaining patient records are supervised to implement changes
3.5 Any required training for staff to implement changes made to system is planned and delivered in a timely manner


Learning Outcomes


1.1 Policies and procedures for patient records are accessed
1.2 Relevant personnel are consulted about how the system operates
1.3 Roles and responsibilities for the system operations are determined
1.4 Roles and responsibilities for system operations are communicated to relevant personnel

2.1 Supervision of staff maintaining patient records is provided
2.2 Staff maintaining patient records are provided with training as required
2.3 Staff using patient records are regularly consulted about system efficacy
2.4 Integrity of patient records is maintained
2.5 Security of patient records is maintained
2.6 Importance of confidentiality of patient records is stressed to all staff, including self, who handle or have access to patient files
2.7 Authorisation of transfer of records from facility is provided
2.8 Records are archived as appropriate

3.1 Implementation of the system is monitored and reviewed to identify improvements
3.2 Recommendations are made to relevant personnel for system improvements
3.3 Approved recommendations are implemented
3.4 Staff maintaining patient records are supervised to implement changes
3.5 Any required training for staff to implement changes made to system is planned and delivered in a timely manner


Details of Learning Activities

Students attend a tutorial at RMIT, access the RMIT Learning Hub and complete the online learning resource book.


Teaching Schedule

This course is conducted in Semester 2


Learning Resources

Prescribed Texts

There are no prescribed texts


References

• Australian Dental Association Vic Branch (2005) Human Resources Manual ADA Vic Branch Melbourne
• Australian Dental Association Vic Branch (2002) Privacy Manual for Dental Practices Resources ADA Vic Branch Melbourne
• Bird, D. & Robinson, D. (2009) Torres & Ehrlich Modern Dental Assisting, 9th Ed. W.B. Saunders Sydney
• Bridges, G. (2007) Dental reception and practice management , Blackwell Munksgaard Oxford
• Dunning, D. (2008) Dental practice transition a practical guide to management, Wiley-Blackwell, Iowa
• Ellen, D. (2000) Dental Office Management, Delmar Thomson learning Canada
• Finkbeiner, B.L. & Finkbeiner, C.A. (1996) Practice Management for the Dental Team, 4th Ed. Mosby USA.
• Gaynor, L.J. (2008) The Administration Dental Assistant , 3rd Ed W.B. Saunders Sydney
• Business Victoria: www.business.vic.gov.au


Other Resources

• RMIT Online Learning Hub http://www.rmit.edu.au/learninghub
• RMIT Library http://www.rmit.edu.au/library
• ADA Journal
• Australian Dental Practice
• ADA Privacy Manual for Dental Practices
• ADA Standard Operating Practices
• ADA The Practical Guides 7th Edition
• ADA Policies http://www.ada.org.au/About/policies.aspx
• Dental Practice Board (Vic Branch) http://www.dentprac.vic.gov.au


Overview of Assessment

The assessment comprises of  a written assessment, oral presentation and thrid party evidence (Workplace Training Record Book).


Assessment Tasks

Students are to competently complete the following assessment tasks:
• Learning Guide
• Third Party Evidence to by signed off by the Workplace Supervisor to indicate authenticity
• Workplace Training Record Book to be signed off by Workplace Supervisor/Employer and student


Assessment Matrix

Course Overview: Access Course Overview