Course Title: Organise personal work priorities and development

Part B: Course Detail

Teaching Period: Term2 2009

Course Code: EMPL9650C

Course Title: Organise personal work priorities and development

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C4212 - Certificate IV in Optical Dispensing

Course Contact: Timothy Haigh

Course Contact Phone: +61 3 9925 4846

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit covers the skills and knowledge required to organise own work schedules, monitor and obtain feedback on work performance, and maintain required levels of competence.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBCMN302A Organise personal work priorities and development


1. Organise and complete own work schedule

Performance Criteria:

1.1   Work goals and objectives are understood, negotiated and agreed in accordance with organisational requirements
1.2   Workload is assessed and prioritised to ensure completion within identified timeframes
1.3   Factors affecting the achievement of work objectives are identified and incorporated into work plans
1.4   Business technology is used efficiently and effectively to manage and monitor scheduling and completion of tasks


2. Monitor own work performance

Performance Criteria:

2.1   Personal work performance is accurately monitored and adjusted to ensure maintenance of job quality and customer service
2.2   Feedback on performance is actively sought from colleagues and clients and evaluated in the context of individual and group requirements
2.3   Variations in the quality of service and products are routinely identified and reported in accordance with organisational requirements


3. Develop and maintain own competence level

Performance Criteria:

3.1   Personal knowledge and skills are assessed against competency standards performance descriptions to determine development needs and priorities
3.2   Opportunities for improvement are identified and planned in liaison with colleagues
3.3   Feedback is used to identify and develop ways to improve competence within available opportunities
3.4   New skills and opportunities to develop them are identified to achieve and maintain continuous learning
3.5   Records and documents relating to achievements and assessments are stored and maintained in accordance with own requirements

Learning Outcomes

Details of Learning Activities

1: Read topic one in the learner guide.  Upon completion of topic one complete the self-assessment checklist from the learner guide.  Once you have done this progress to topic top etc.
2:  Once you have read all of the topics and completed the self-assessments you are ready to do the online self-assessment.  Please note that this is not an assessment task.  The self-assessment will check your level of understanding of the unit and provide you with some feedback.
3: Refer to the Learning and assessment guide items 3,4 and 8.  Familiarise yourself with the content.

Teaching Schedule

Topic 1: Organise and complete own work schedule
Topic 2: Monitor own work performance
Topic 3: Develop and maintain own competence level

Learning Resources

Prescribed Texts


Other Resources

1. Learner guide BSBCMN302A
2. Learning and Assessment Guide – Year 1
3. Additional learning materials available through the Learning Hub
4. RMIT Library (
5.  Microsoft Office templates (
6. Video (A tutorial on how to populate Microsoft Excel BSBCMN302A)

Overview of Assessment

Assessment may consist of examinations, quizzes, practical demonstration, work based assessment or simulation, submission of your learning and assessment guide and assignments.

Assessment Tasks

Before attempting any of the below assessment tasks ensure that you agree with all self-assessment checklists in the learner guide and that you have completed the online self-assessment quiz.

1.  Complete the online test titled BSBCMN302A.  This test consists of completing a series of 10 online questions.  These questions may consist of true or false, multiple choice, short answer questions etc.  In order to pass you need to answer seven or more correct (7 out of 10).  You must pass this prior to completing assessment task 2.

2.  Refer to your learning and assessment guide (LAG) and carefully read items 3, 4 and 8.  An RMIT University assessor will assess you on items 3, 4 and 8 during a work-based assessment and during your compulsory attendance at blocks in year one.  In addition your assessor will include a range of verbal questions to ask during these assessments.  In addition an RMIT University assessor may talk to your employer.

3.  At the end of the semester you will be required to complete a 60-minute online examination, which will be posted online for one week (you will be notified shortly).  Please note that this examination will cover HLTHIR301A, HLTOHS300A, HLTOPD401A, BSBCMN302A, BSBFLM403B and HLTOPD407A and you will only be allowed to attempt it once.  This examination will include short answers, true or false, multiple-choice, equations and other types of questions.  You will know at the end of this test if you have passed.  The pass mark is 70%.  Please note that you will need to demonstrate competency in all 3 of these assessment tasks in order to achieve competency for this unit.

Assessment Matrix

Course Overview: Access Course Overview