Course Title: Promote team effectiveness

Part A: Course Overview

Program: C4233 Certificate IV in Property Services (Operations)

Course Title: Promote team effectiveness

Portfolio: SEH Portfolio Office

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

Course Contact: Tony Skinner

Course Contact Phone: +61 3 9925 4444

Course Contact Email: tony.skinner@rmit.edu.au

Course Description

This unit specifies the outcomes required of frontline managers to promote teamwork. It involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Nil.

National Competency Codes and Titles

National Element Code & Title:	BSBFLM412A Promote team effectiveness
Elements:	1. Plan to achieve team outcomes 2. Develop team cohesion 3. Participate in and facilitate work team 4. Liaise with management

Learning Outcomes

Overview of Assessment

Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to personally demonstrate their assessment activities to their teacher/assessor. Feedback will be provided throughout the course.