Course Title: Maintain an effective work environment

Part A: Course Overview

Program: C4239 Certificate IV in Optical Technology

Course Title: Maintain an effective work environment

Portfolio: SEH Portfolio Office

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)

Course Contact: Timothy Haigh

Course Contact Phone: +61 3 9925 4846

Course Contact Email:

Course Description

Meeting individual responsibilities within a work group.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

CHCORG5B Maintain an effective work environment


1. Work to achieve identified outcomes

2. Establish and maintain appropriate work relationships

3. Facilitate operation of the workgroup

4. Review and develop own performance

Learning Outcomes

Overview of Assessment

Assessment may consist of examinations, quizzes, practical demonstration, work based assessment or simulation, submission of your learning and assessment guide and assignments.