Course Title: Undertake root cause analysis

Part A: Course Overview

Program: C4269 Certificate IV in Electrotechnology - Systems Electrician

Course Title: Undertake root cause analysis

Portfolio: SEH Portfolio Office

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Course Description

This unit covers the knowledge and skills needed to undertake root cause analysis (RCA) by any person. This will often be done by people working in a team. This unit also covers the competencies needed by operators to contribute to an advanced maintenance strategy using RCA coupled with diagrams and charts.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

MSACMT280A Undertake root cause analysis


1. Recognise problems

2. Implement quick fix

3. Determine root cause

4. Develop permanent solution

Learning Outcomes

Overview of Assessment

Assessment will incorporate a variety of methods including written,oral, practical tasks and activities.
You will be asked to personally demonstrate to your teacher/assessor the practical skills gained during this course to the relevant industry standards. Assessment activities will occur throughout this course and feedback will be provided at regular intervals.