Course Title: Provide workplace mentoring

Part B: Course Detail

Teaching Period: Term1 2017

Course Code: BUSM8802C

Course Title: Provide workplace mentoring

School: 360T Education

Campus: City Campus

Program: C4277 - Certificate IV in Training and Assessment

Course Contact: Paschal Somers

Course Contact Phone: +61 3 9925 4911

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Maria Dimitrakopoulos
TAE Administration Officer
School of Education
Workforce Capability Unit
Building 51 Level 2
80-92 Victoria St 3053
Ph: 9925 4933

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the skills required to establish and develop a professional mentoring relationship. It includes establishing the need for mentoring, developing a mentoring plan, facilitating the mentoring relationship, terminating the mentoring arrangement, and evaluating the effectiveness of mentoring.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

PSPGEN035 Provide workplace mentoring


1. Establish the need for mentoring

Performance Criteria:

1.1 Identify purpose of the mentoring relationship.
1.2 Clarify expectations and goals of the mentoring relationship with the other party.
1.3 Identify and confirm skill sets that may be shared within the objectives of the mentoring relationship.
1.4 Negotiate and agree upon a mentoring agreement in accordance with the identified need, personal expectations and cultural or other considerations.


2. Develop a mentoring plan

Performance Criteria:

2.1 Identify the scope and boundaries of the mentoring relationship.
2.2 Establish ground rules and negotiate realistic expectations.
2.3 Establish and maintain confidentiality of the relationship.
2.4 Manage the perceptions of others outside the mentoring relationship.


3. Facilitate mentoring relationship

Performance Criteria:

3.1 Share personal experiences and knowledge with the person being mentored, in accordance with agreed objectives.
3.2 Support the person being mentored to develop skills in problem solving and decision making.
3.3 Use personal and professional networks to assist the person being mentored.
3.4 Assist the person being mentored to identify and access opportunities for development.
3.5 Use techniques for resolving differences without damaging the relationship, or seek assistance.


4. Monitor mentoring relationship

Performance Criteria:

4.1 Provide planning assistance and guidance as requested.
4.2 Provide feedback on progress towards achieving the expectations and goals of the mentoring process.
4.3 Recognise and discuss changes in the mentoring relationship.
4.4 Negotiate and manage closure of the mentoring arrangement.


5. Evaluate effectiveness of mentoring

Performance Criteria:

5.1 Establish and discuss benefits gained from the mentoring process.

5.2 Identify and report the benefits and outcomes of the mentoring arrangement for the organisation.

Learning Outcomes

The intended outcomes of this unit is to be able to demonstrate competence in motivating others, setting goals, engaging in relationship building including trust,
confidentiality and rapport building, using a range of communication strategies including listening, questioning, giving and receiving feedback, responding to diversity,
including gender and disability, understanding codes of conduct, codes of ethics, learning styles, mentoring methodologies and strategies, what is acceptable behaviour in
the mentoring relationship, equal employment opportunity and equity and diversity principles.

Details of Learning Activities

All learning activities you will undertake within the Cert IV in Training and Assessment program are designed to provide you with the skills, knowledge and attitudes
required to perform training and assessment to the standard expected in the workplace. For each course in this program you will receive a result of ’competent’ or ’not yet
competent’ as your final mark, no graded assessment is used.
You will participate in class learning activities such as: analysis of case studies and scenarios, role plays, delivering learning programs, group discussions and working in
pairs. Other activities will include: reading and discussing the prescribed text, online research, and the reading articles provided by your trainer.
At RMIT Work Integrated Learning (WIL) refers to opportunities for you to experience either real or simulated workplaces within your program. WIL activities in this
program include:
• Simulations of training and assessment work environments
• Work based projects completed within your own workplace.
Many students who undertake this program are already employed in a training and assessment role. Some assessment activities are conducted in a workplace and you
are encouraged to use your own workplaces for this. If you do not have a workplace please consult your trainer about alternative arrangements.

Teaching Schedule

Semester Long program - Session 15

Intensive program - Sessions 8 and 10

A detailed Delivery Schedule can be found in the 'Program Information Guide' for the Cert IV TAE40110

Learning Resources

Prescribed Texts


Other Resources

Electronic resources are located on Blackboard. Handouts pertaining to in class activities will be handed to you as required during class.

Overview of Assessment

The unit ’PSPGEN035' Provide workplace mentoring’ is holistically assessed with ’TAEDEL402A Plan, organise and facilitate learning in the workplace ’ within the
TAE40110 qualification. Both units are assessed in ’Workplace Project 3’. 

Assessment Tasks

Project 3 - your task is to plan, organise and facilitate learning in the workplace for two (2) different individuals, against two (2) different learning objectives, the learning
objectives must come from two (2) different units of competencies, you must also plan, develop and support a mentoring plan for these two (2) individuals.

Comprehensive project briefing documents will be provided at the commencement of classes.

It is a requirement of the Certificate IV Training and Assessment (TAE40110) program, that all assessment projects are to be submitted electronically through the RMIT
‘C4277TAE’ Blackboard site. You are asked to submit each assessment project as a single ‘PDF’ file, to which you must include a signed RMIT Cover Sheet multiple
project files will not be accepted.

*Please add your name and student no: into the footer of your project document.
*Please note, that no ‘Hard Copy’ portfolios will be accepted.

RMIT Electronic Submission of work for assessment
In submitting your assessment electronically, you declare that in submitting all work for each assessment you have read, understood and agree to the content and
expectations of the assessment declaration. (URL: )

Assessment Matrix

This unit is holistically assessed in Project 3 (workplace) (coassessed with TAEDEL402A)

a detailed assessment matrix in located in Blackboard

Other Information

“In adherence with RMIT’s commitment to sustainability, trainers will seek to incorporate environmental concerns in the facilitation of this course. These include, but are
not limited to:
• Conserving natural resources
• Using recycled materials wherever possible
• Minimising pollution
• Applying energy savings measures
• Reducing waste
Students are encouraged to identify and follow environmental and resource efficient ways of working whilst studying this course.”

Your course involves participating in face to face classes. It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring
the maximum opportunity to successfully complete this course.

Special consideration policy (Late submissions)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply
for an extension.

Special consideration is an assessment adjustment for unexpected circumstances that are outside your control, which:
• have a significant adverse impact on your performance in assessment or
• prevent you from attempting or submitting the assessment. Special Consideration
Academic Integrity and Plagiarism

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the Academic Integrity and Plagiarism policy

Course Overview: Access Course Overview