Course Title: Install and maintain a server

Part A: Course Overview

Program: C4293 Certificate IV in Information Technology (Networking)

Course Title: Install and maintain a server

Portfolio: SEH Portfolio Office

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


155T Vocational Health and Sciences

Distance / Correspondence or Face-to-Face or Internet or Workplace

Term1 2012

Course Contact: Geoff Moss

Course Contact Phone: +61 3 9925 4852

Course Contact Email:

Course Description

This unit defines the competency required to install and maintain a server and monitor its operation.

Pre-requisite Courses and Assumed Knowledge and Capabilities

The following units are prerequisite for this competency:
• ICAS3020A - Install and optimise operating system software
• ICAI3101A - Install and manage network protocols
• ICAS3120A - Configure and administer a network operating system

National Competency Codes and Titles

National Element Code & Title:

ICAI4188B Install and maintain a server


1. Develop installation plan

1.1 Assess and document the deployment environment with reference to system capacity, interdependencies and interoperability
1.2 Identify what installation options are required
1.3 Determine, as required, the scale of installation and use of pilot (test) installations
1.4 Identify data migration requirements
1.5 Identify and apply back-up and recovery requirements with reference to organisational policy
1.6 Identify education and training requirements for support staff and in line with client, requirements and relevant enterprise policies
1.7 Identify resource requirements
1.8 Create and document a deployment plan

2. Install server

2.1 Back up and restore local data in preparation for installation
2.2 Advise the user group of deployment and potential down times
2.3 Install and configure servers as required by functional specifications
2.4 Reconnect and reconfigure relevant connectivity devices
2.5 Install and undertake configuration activities relevant operating system and application upgrades
2.6 Implement relevant tests and record, analyse and report results
2.7 Repeat the deployment of the pilot installation
2.8 Create documentation for users

3. Monitor server operation

3.1 Identify and determine required service levels and performance benchmarks and monitor the server operation
3.2 Identify and use relevant management tools with reference to server functionality and enterprise policies
3.3 Develop and implement a program of selective independent audits and tests
3.4 Record, analyse and report audit and test programs and their results
3.5 Make and document configuration and operational changes

Learning Outcomes

Overview of Assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit.
Assessment must confirm the ability to install and monitor server performance and maintain server operation with minimum down time and disruption to the business.

Assessment occurs throughout the program and includes learning and assessment activities conducted in the classroom, online and in the workplace giving you the opportunity to practice and be assessed on what you are learning in a work context. You must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

Assessment will incorporate a variety of methods including technical requirements, documentation, workplace activities, in class exercises, quizzes, practical problem solving exercises and presentations. Participants are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.