Course Title: Configure and troubleshoot advanced network switching

Part B: Course Detail

Teaching Period: Term2 2014

Course Code: EEET6976C

Course Title: Configure and troubleshoot advanced network switching

School: 130T Vocational Engineering

Campus: City Campus

Program: C4298 - Certificate IV in Telecommunications Networks Technology

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Eddie Vanda
Telephone: +613 9925 4456

Kenneth Falzon
Telephone: +613 9925 4716

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the performance outcomes, skills and knowledge required to perform network switch configuration and troubleshooting, including network management by remote access for wired and wireless networks.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTTEN4213A Configure and troubleshoot advanced network switching


1.Prepare to work on a switched network

Performance Criteria:

1.1.Prepare for given work according to occupational health and safety (OHS) and environmental requirements with appropriate personnel
1.2.Identify safety hazards and implement risk control measures in consultation with appropriate personnel
1.3.Determine nature and scope of the network and network topology from job briefs or appropriate personnel
1.4.Select and obtain wireless and wired network components requirements according to enterprise procedures
1.5.Obtain operating instructions, manuals, hardware and software testing methodologies
1.6.Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite


2.Configure network switches

Performance Criteria:

2.1.Set up and configure network switches according to manufacturer's specifications and enterprise procedures
2.2.Build and configure a routed network using remote access management
2.3.Establish multiple VLANs across the network to manage the access and traffic across the network


3.Troubleshoot network

Performance Criteria:

3.1.Monitor network traffic and assess performance against manufacturer's specifications and established procedures
3.2.Troubleshoot network according to manufacturer's specifications and enterprise procedures
3.3.Identify and rectify faults according to enterprise procedures


4.Complete and document network installation and configuration

Performance Criteria:

4.1.Restore worksite to safe condition according to established safety procedures
4.2.Record and store essential configuration information according to enterprise procedures
4.3.Notify appropriate personnel about the completion of the task according to enterprise procedures

Learning Outcomes

Details of Learning Activities

You will participate in a variety of teaching methods including: lectures, tutorials,practicals,online quizes and interaction with individuals and groups within the Telecommunications area. This competency is mapped to CCNA Exploration Unit 3 by the industry skills council. You will be offered training through Cisco Networking Academy Program for ths competency. This training prepares you for the CCNA exam.

Teaching Schedule

Week 1:
Introduction to Course Outline and Assessment Criteria.
Lecture: LAN design (Chapter 1)
First Lab: Review of Concepts from CCNA 2(Lab1.3.1)

Week 2:
Lecture: Basic Switch Concepts & Configuration. (Chapter 2)
Second Lab: Basic Switch Configuration (Lab 2.5.1)
Quiz: Weekly online quiz on chapter 1

Week 3:
Lecture: VLANs (Chapter3)
Third Lab: Managing Switch Operating System and Configuration Files (Lab 2.5.2)
Quiz: Weekly catch up online quiz on chapter 1

Week 4:
Lecture: Troubleshooting VLANs and Trunks(Chapter3)
Fourth Lab: Basic VLAN Configuration (Lab 3.5.1)
Quiz: Weekly line quiz on chapter 2

Week 5:
Lecture: VTP (Chapter4)
Fifth Lab: Basic VTP Configuration (Lab 4.4.1)
Quiz: Weekly catch up online quiz on chapter 2

Week 6:
Lecture: Troubleshooting VTP(Chapter4)
Sixth Lab: Troubleshooting VTP Lab (Lab4.4.3)
Quiz: Weekly online quiz on chapter 3

Week 7:
Lecture : Basic STP and Redundant Layer 2 Topologies(Chapter5)
Seventh Lab: Basic Spanning Tree Protocol (Lab5.5.1)
Quiz: Weekly catch up online quiz on chapter 3

Week 8:
Lecture: PVST+ RSTP and Rapid PVST+ and Troubleshooting of STPR(Chapter5)
Eighth Lab: Troubleshooting STP (Lab 5.5.3)
Quiz: Weekly online quiz on chapter 4

Week 9:
Lecture: Inter VLAN Routing(Chapter6)
Ninth Lab: Inter VLAN Routing (Lab 6.4.1)
Quiz: Weekly catch up online quiz on chapter 4

Week 10:
Lecture: Troubleshooting Inter Vlan Routing (Chapter6)
Tenth Lab: Trouble shooting Inter Vlan Routing (Lab6.4.3)
Quiz: Weekly online quiz on chapter 5

Week 11:
Lecture: Basic Wireless Concepts and Configuration (Chapter7)
Eleventh Lab: Basic Wireless Configuration (Lab7.5.1)
Quiz: Weekly catch up online quiz on chapter 5

Week 12:
Lecture: CCNA 3 Group Discussion Chapter (1-7)
Twelfth Lab: Troubleshooting WLAN (Lab 7.5.3)
Quiz: Weekly online quiz on chapter 6

Week 13:
Lecture: Troubleshooting Simple WLAN’s problems(Chapter7)
Thirteenth Lab: Challenge wireless Lab (Lab 7.5.2)
Quiz: Weekly catch up online quiz on chapter 6

Week 14:
Lecture: Troubleshooting Simple WLAN’s problems continued(Chapter7)
Fourteenth Lab: Catch up Session for the Labs
Quiz: Weekly online quiz on chapter 7.

Week 15:
Lecture: Revision
Fifteenth Lab: Revision
Quiz: Weekly catch up online quiz on chapter 7

Week 16:
Lecture: Revision Continued
Practical  Test
Quiz: Weekly catch up quiz on Practice

Week 17-18:
Lecture: Summary of CCNA 3 Lectures
CCNA 3 Online Final Test


Learning Resources

Prescribed Texts


Other Resources To access the learning material via ths cisco website use individual login.

Overview of Assessment

The assessment is conducted in both theoretical and practical aspects of the course according to the performance criteria set in the National Training Package. Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards.  Feedback will be provided throughout the course.

To successfully complete this course you will be required to demonstrate competency in each assessment task detailed under Assessment Tasks section of Course Guide Part B.

Assessment Tasks

You are required to complete the following three assessment tasks:

1. Weekly Online Quizes 
2. Practical Test- Week 16
3. Online Final Test - Week17- 18

All assessment tasks need to be successfully completed to demonstrate competence.

Your assessment for this course will be marked using the following table:

CA  Competency Achieved
NYC Not yet Competent
DNS Did not Submit

Assessment Matrix


Assignment TaskElement
Weekly Onine QuizesElement 1,2,3,4
Practical TestElement 1, 2,3 4
Online Final TestElement 1,2,3,4

Other Information

Study and learning Support:

Study and Learning Centre (SLC) provides free learning and academic development advice to all RMIT students.
Services offered by SLC to support numeracy and literacy skills of the students are:
- Assignment writing, thesis writing and study skills advice
- Maths and science developmental support and advice
- English language development

Please refer to find more information about Study and Learning Support.

Disability Liaison Unit:

Students with disability or long-term medical condition should contact Disability Liaison Unit to seek advice and support to complete their studies.
Please refer to find more information about services offered by Disability Liaison Unit.

Late submission:

Students requiring extensions for 7 calendar days or less (from the original due date) must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager.
The application must be lodged no later than one working day before the official due date. The student will be notified within no more than 2 working days of the date of lodgment as to whether the extension has been granted.

Students seeking an extension of more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date.

Assignments submitted late without approval of an extension will not be accepted or marked.

Special consideration:

Please refer;ID=riderwtscifm to find more information about special consideration.

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.

Please refer: to find more information about plagiarism.

Email Communication:

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails. 

Student Directed Hours

* In this course, minimum student directed hours are 3.5 in addition to 76.5 scheduled teaching hours.
* Student directed hours involve completing activities such as reading online resources, and individual student-teacher course-related consultation.

Course Overview: Access Course Overview