Course Title: Manage a practice

Part B: Course Detail

Teaching Period: Term1 2015

Course Code: EMPL9783C

Course Title: Manage a practice

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C4318 - Certificate IV in Optical Dispensing

Course Contact: Jade Cusworth

Course Contact Phone: +61 3 9925 8382

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Timothy Haigh

03 99254846

Jade Cusworth

+61 3 9925 8382

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This course competency describes the skills and knowledge required to manage a clinical health practice according to the size and scale of the busines

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTCOM503D Manage a practice


1. Establish the practice

Performance Criteria:

1.1 Prepare a business plan
1.2 Establish policies and procedures
1.3 Ensure required resources are available
1.4 Comply with statutory and regulatory requirements


2. Implement financial management procedures

Performance Criteria:

2.1 Manage the finances of the business
2.2 Establish systems for financial documentation
2.3 Record information for financial reports


3. Implement practice management strategies

Performance Criteria:

3.1 Implement operational strategies
3.2 Implement marketing strategies
3.3 Plan and manage meetings
3.4 Monitor stock levels and supplies


4. Implement personnel management strategies

Performance Criteria:

4.1 Implement support strategies to support staff
4.2 Develop human resource strategies
4.3 Manage payroll and employee records if necessary
4.4 Manage diversity appropriately

Learning Outcomes

Details of Learning Activities

• Face to face and or online lectures to cover theoretical and practical concepts for each topic in the course
• Students will learn to apply their skills and knowledge to work integrated learning (WIL), during simulations and classroom based learning
• Observations of performance in the workplace and industry placement or simulated environment will be a valuable part of your learning experience
• Tutorial activities (individually and in teams) to discuss, debate, critique and consolidate your ideas and extend your understanding around key concepts within specific topics
• Online discussion and activities support you to collaborate with other students in your course and debate and debate and discuss ideas
• Self directed study time to enhance and strengthen your knowledge and understanding of theoretical concepts
• To further facilitate learning, students are strongly encouraged to use a range of communication tools between themselves and their course instructor as well as between themselves and fellow students by using the online learning platform

Teaching Schedule

SpecSavers students are required to attend the appropriate Cluster of learning as advised on Blackboard

Learning Resources

Prescribed Texts

No Prescribed Text


Other Resources

• PowerPoint Summary
• Additional learning materials available through Learning Hub
• RMIT Library
Students should also make note of the Student Services and Study and Learning Centre that are available to all enrolled students (

Overview of Assessment

Assessment may consist of examinations, quizzes, practical demonstration, work based assessment or simulation, assignments and submission of your learning and assessment guide (workplace evidence portfolio).

Assessment Tasks

Before attempting any of the assessment tasks below, ensure that you agree will all self-assessment checklists in the learner guide and that you have completed the online self assessment quiz.
• Complete online test titled HLTOPD503D Formal Quiz. This test consists of completing a series of 10 online questions. These questions may consist of true or false, multiple choice or short answer questions. In order to pass you need to correctly answer seven or more questions (7 out of 10) You must complete the quiz by the date publish on Blackboard.
• You will be required to complete a Business Plan, due dates will be published on Blackboard.
• At the end of  the program you will required to submit a Manage a Practice Assignment.

Please note that you will need to demonstrate competency in all 4 of these assessment tasks in order to achieve competency for this unit.

Assessment Matrix

Course Overview: Access Course Overview