Course Title: Work effectively with culturally diverse clients and co-workers

Part B: Course Detail

Teaching Period: Term1 2014

Course Code: EMPL5909C

Course Title: Work effectively with culturally diverse clients and co-workers

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C4321 - Certificate IV in Allied Health Assistance

Course Contact: Veemita kaul

Course Contact Phone: +61 3 9925 4662

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no pre-requisites and co-requisites for this course.

Course Description

This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures. This course will be contextualised to reflect requirements, issues and practices specific to allied health professionals.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTHIR403C Work effectively with culturally diverse clients and co-workers


Accept cultural diversity as a basis for effective work place and professional relationships


Communicate effectively with culturally diverse persons


Reflect cultural awareness in work practice


Resolve cross-cultural misunderstandings

Learning Outcomes

Details of Learning Activities

The learning activities include-
• Face to face class room discussions
• Case studies
• Reflections and discussions
• accessing information online

Teaching Schedule

There will be two face to face teaching classes( 3 hours each session) for this course and the details of the class date and time will be in the timetable provided to the students. Timetable can also be accessed online in the learning hub.During these classes, there will be workshops conducted and the details will be available through RMIT learning hub.

Learning Resources

Prescribed Texts

Resource Guide provided during class

Further online learning materials are available and include:
Articles of interest
Class videos
OHS videos
Useful external links


Online learning materials can be accessed using the RMIT Online Learning Hub.
The online learning materials listed include:

Subject outlines
Lecture notes
Case studies
Assessment details

Other Resources

Overview of Assessment

The assessment will involve presentation of case studies, group practical and observation in the simulated environment with questioning to address appropriate application of knowledge.

Assessment Tasks

The case studies, class room discussions and role plays help to assess students for their understanding of cultural diversity, its awareness in the workplace and resolution of cross cultural misunderstandings.

Student/Teacher written and verbal discussion on the major issues and selection criteria for Allied Health Assistance.

Student participation (both verbal and written) in selected Role Plays and
Case Studies

Self learning assessment activites.

The students need to be competent in all outcomes to achieve competency in this course.

Assessment Matrix

Course Overview: Access Course Overview