Course Title: Assist with claims management, rehabilitation and return-to-work programs

Part A: Course Overview

Program: C4330 Certificate IV in Work Health and Safety

Course Title: Assist with claims management, rehabilitation and return-to-work programs

Portfolio: SEH Portfolio Office

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)


Course Contact: Namrita Kaul

Course Contact Phone: +61 3 9925 4309

Course Contact Email: namrita.kaul@rmit.edu.au



Course Description

This unit describes the performance outcomes, skills and knowledge required to assist with the management of workers’ compensation claims, rehabilitation and return-to-work programs.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

BSBWHS407A Assist with claims management, rehabilitation and return-to-work programs

Elements:

1. Assist with managing claims

2. Assist with planning for and implementing a successful rehabilitation or return-to-work program

3. Assist with monitoring and evaluating a rehabilitation or return-to-work program


Learning Outcomes


Overview of Assessment

The following range of assessment tools may be used to assess the unit of competency:
1. Participation in Discussion Forum
2. Report Writing and/or Case Studies

3. Participation and completion of online quiz(zes)

to demonstrate skills and knowledge required to:

• analysis of responses to case studies and scenarios
• assessment of written reports
• assess knowledge of workers’ compensation tribunal procedures
• review of assessment undertaken of a proposed return-to-work program
• evaluation of contact and support organised between provider and injured worker.