Course Title: Work effectively with Aboriginal and/or Torres Strait Islander people

Part B: Course Detail

Teaching Period: Term1 2016

Course Code: EMPL5968C

Course Title: Work effectively with Aboriginal and/or Torres Strait Islander people

School: 360T Education

Campus: Brunswick Campus

Program: C4349 - Certificate IV in Education Support

Course Contact: Soosan Kian Robyn Blaikie

Course Contact Phone: 03 9925 9183 03 9925 4383

Course Contact Email: soosan.kian@rmit.edu.au robyn.blaikie@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Jacqueline Rumble Jacqueline.rumble@rmit.edu.au

Lydia Burns Lydia.burns@rmit.edu.au      

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

No specific pre-requisite and co-requisite.

Course Description

This unit focuses on the communication and work practice skills and knowledge required to work with Aboriginal and Torres Strait Islander people. It deals specifically with cross-cultural awareness and issues involving working with Aboriginal and Torres Strait Islander individuals, organisations and communities


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

Element:

1. Reflect an awareness of Aboriginal and Torres Strait Islander history and cultures in work practices

Performance Criteria:

1.1 Acknowledge and respect the impact of events and issues in Aboriginal and/or Torres Strait Islander history during service delivery
1.2 Demonstrate knowledge of and respect for the diversity of culture, skin and language groups,

Element:

2. Reflect an awareness of own and other cultural realities in work practices

Performance Criteria:

2.1 Identify the potential impact of cultural factors on service delivery to Aboriginal and/or Torres Strait Islander clients
2.2 Address cultural realities in order to facilitate full participation in service delivery by Aboriginal and/or Torres Strait Islander clients and/or co-workers
2.3 Negotiate appropriate strategies to effectively accommodate cultural differences in the workplace
2.4 Identify and utilise resources to facilitate effective service delivery in a cross cultural context
2.5 Ensure work practices used in a cross cultural context are grounded in an awareness of one's own culture and the cultural realities of others
 family structures, art and religion in Indigenous cultures as part of service delivery

Element:

3. Communicate effectively with Aboriginal and Torres Strait Islander people

Performance Criteria:

3.1 Identify communication issues and ensure they are addressed to develop and maintain effective relationships with Aboriginal and/or Torres Strait Islander clients and/or co-workers
3.2 Employ appropriate communication strategies to support a culturally safe environment for delivery of health services
3.3 Identify ineffective and/or inappropriate communication strategies and remodel them to support delivery of health services
3.4 Identify and utilise resources to facilitate effective communication within the workplace
3.5 Engage the services of Aboriginal and Torres Strait Islander interpreters, health workers and colleagues as cultural brokers as required to meet duty of care

 

Element:

4. Reflect cultural safety in workplace and professional relationships

Performance Criteria:

4.1 Ensure workplace and professional relationships are based on mutual respect, tolerance of diversity and a shared understanding of cultural safety
4.2 Identify critical issues influencing workplace and professional relationships with Aboriginal and/or Torres Strait Islander co-workers and clients
4.3 Identify and utilise effective strategies to develop and maintain effective relationships with Aboriginal and/or Torres Strait Islander co-workers and clients as appropriate
4.4 Take responsibility for revisiting strategies to assist in the resolution of any difficulties, differences or misunderstandings that may occur
 

Element:

5. Work in partnership with Aboriginal and Torres Strait Islander people and communities
 

Performance Criteria:

5.1 Develop and implement strategies to increase participation of Aboriginal and Torres Strait Islander people in health service delivery
5.2 Ensure delivery of health care, services and programs reflect culturally safe and appropriate practice
5.3 Ensure health care, services and programs encourage self-determination and community control to ensure improved health outcomes
5.4 Identify and utilise resources to promote effective partnerships with Aboriginal and/or Torres Strait Islander people, organisations and communities
5.5 Support the development of effective partnerships between staff, Aboriginal and Torres Strait Islander people and their communities to facilitate accessibility, affordability, accountability, acceptability of appropriate healthcare and workplace services
 


Learning Outcomes


This unit develops the communication and work practice skills and knowledge required to work with Aboriginal and Torres Strait Islander people. It deals specifically with cross-cultural awareness and issues involving working with Aboriginal and Torres Strait Islander individuals, organisations and communities.


Details of Learning Activities

This unit is part of Certificate IV in Education Support program. You will study this unit with several other units on the same day. Your program consists of face to face teaching, Unsupervised Directed Study and you are required to participate in compulsory work placement. It is strongly advised you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency. You are not required to attend to complete Unsupervised Directed Study, however you are expected to complete the work given and will at times be required to show evidence the work has been completed. Your Unsupervised Directed Study will be posted on Blackboard.
 The student learning experience will be facilitated through participation in a range of activities: 

• Work Placement
• Group discussion 

• Research assignments

• Guest speakers

• Oral and/or written questions on "What if?" scenarios

• Realistic simulations and role play
• Practical demonstrations and direct observation of actual work and simulated work practice
• Oral Presentations
• Individual and group projects - Completing the projects will include negotiated independent study time and practical work relevant to the unit of competency.


Teaching Schedule

This unit will be delivered weekly.
Please note: While your teacher will cover all the material in this schedule, the weekly order is subject to change depending on class needs and availability of speakers and resources. Should the teaching schedule change students will be advised via blackboard.
Library Orientation & an RMIT Online Systems Information Session will be scheduled during the first two weeks of your program. Information about student services, rights and responsibilities is contained in your student diary.
 

This unit of competency is clustered with HLTHIR403C Work effectively with culturally diverse clients & co-workers

Teaching Schedule

WeekHLTHIR404D Work effectively with Aboriginal and Torres Strait Islander people

HLTHIR404D

Elements

HLTHIR403C

Elements

1Overview of units including assessments

What is culture?

Generalisations

Stereotypes

1,2,41,2,3,4
2What is culture?

Generalisations

Stereotypes

1,2,41,2,3,4
3

Equity

Discrimination

2,4

 1,2,3,4

 

4

Aboriginal and Torres Strait Islander Portfolio

1,2,3,4,5

 3,4

5

 Aboriginal and Torres Strait Islander Portfolio

1,2,3,4,5

 3,4

6

Pre-assessment reflection

Cultural Diversity Week

4

 1,2

7

Intercultural understanding

  1,2,3,4 

 2,3,4

8Intercultural understanding

1,2,3,4

2,3,4

9

Intercultural understanding

Discussion questions for visit to English as an Additional language class

 1,2,3,4

 1,2,3,4

10Excursion to EAL classroom 41,2,3 4
11Assessment One: Excursion reflection4 1,2,3,4
12

Role of interpreters

Inclusivity 

 1,3,4,52,3,4
13Assessment Two: Research Report

Racism/bullying

Examples

Legislation

 1,2,3,4,5 1,2,3,4
14Transgender

Value systems

Strategies to contextualise cultural diversity

 1,2,3,4, 1,2,3,4
15Transgender

Value Systems

Strategies to contextualise cultural diversity

1,2,3,4,5 1,2,3,4
16Strategies to contextualise cultural diversity 1,2,3,4,5 1,2,3,4
17Assessment Three: In-class quiz (open book)1,2,3,4,5 1,2,3,4


 


Learning Resources

Prescribed Texts


References


Other Resources

TEXTS AND EQUIPMENT

There are no set texts in this course. RMIT will provide you with resources and tools for learning in this course through handouts, our online systems and access to facilities and relevant software. You will also have access to the library resources. It is recommended that you bring:

• Display folder with plastic sleeves
• Highlighter pens
• Notebook or loose leaf paper
• Headphones (use your own or they can be purchased from the Brunswick Library very cheaply)
• USB (Memory stick)
 


Overview of Assessment

This unit is part of an integrated program. You must demonstrate evidence of specified essential knowledge as well as essential skills required to demonstrate competence in this unit.Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. You may be assessed by:
• Oral or written questioning
• oral presentations
• Assignments and projects
• Direct observation of actual work practice
• Presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files
• Work-based activities
• Third-party feedback from a work supervisor/employer
Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation. 

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program manager or the Equitable Learning Services if you would like to find out more.

The Student Charter www.rmit.edu.au/about/our-education/supporting-learning-and-teaching/student-charter/ summarises your responsibilities as an RMIT University student as well as the responsibilities of the university.

Your course assessment conforms to RMIT assessment principles, regulations, policies and procedures which can be found on the RMIT University website at: http://www1.rmit.edu.au/browse;ID=qwxbqbg739rl1

 


Assessment Tasks

Assessment 1. Excursion Reflection Week 11

Assessment 2. Research Report Week 13

Assessment 3. In-Class Q & A Quiz Week 17


Assessment tasks in this unit are assessed using the following competency based results:
 

CA – Competency achieved
NYC – Not Yet Competent

All Assessment tasks should be submitted by the due date. If an extension is required please contact your teacher and/or Coordinator before the due date.
You must complete a submission cover sheet for every piece of submitted work.
All assessment tasks including electronically recorded student work will be kept by the University for student feedback and to meet government requirements.
Resubmissions:
If you are found to be Not Yet Competent in a Course Assessment Task you may be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission.



 


Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant Unit of Competency and with the critical aspects of assessment for each unit. The assessment matrix for units will be available on Blackboard for students to access.

Other Information

Attendance - The major learning experience involves participating in face to face classes. It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency. www.rmit.edu.au/policies/academicprogress

Feedback - Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. Students will be asked to attend mid semester interviews with relevant teachers and Program Coordinator.

Special Consideration - All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Please see the RMIT website for further information. www.rmit.edu.au/students/assessment/extension

Academic Integrity and Plagiarism - RMIT University has a strict policy on plagarism and and academic integrity. Please refer to the website for more information on this policy.http://www.rmit.edu.au/students/academic-integrity
 

Course Overview: Access Course Overview